Hardware

I would like to express my gratitude for the high level of service my wife and I received last week at your Victoria location on Glanford Avenue. Our plumber, Jeff Black, put us in touch with Trish Vassiliadis. She took us through all the options for tubs, sinks, toilets, taps etc. for our new house. Trish was thorough and professional as well as friendly and positive. Sometimes choosing these sorts of things can be stressful for the home owner, but we left your store feeling well looked after and relaxed. The guys behind the counter were great as well. All in all, a very positive experience for us. We will be back for all our future plumbing supply needs and have already recommended your company to friends. Thanks again, Jim Bowen

Large well stocked store. Knowledgeable staff who go out of their way to help.

I bought a Dell laptop here last year. Got great informed service at that time with no hard sell. They helped me find a good model that met my needs at an eminently reasonable price. A few weeks later I went in with a bunch of questions and they were very helpful. Recently I had an issue with it--took it in first thing in the morning and had it back an hour later at a reasonable cost. I recommend them most highly.

My iMac (which was less than 3 years old) kept shutting down with no reason. Nicolas at Priority 1 changed the power supply and it worked! It did take over a week as the power supply needed to be ordered.

Make you feel like you family not just a number when you shop there

Simon in fishing section was helpful as he was very knowledgeable about the products he sells. Lots of good deals found in the store and Halloween stuff is out. Hillside Canadian Tire is a great location to get what your looking for

I am really impressed with Ron's service and knowledge. He is honest and gets the work done fast and for a great price! Thanks for your advice and great fast service! I recommend this business for all your computer needs.

Worst customer service. Snarky, dis-interested, one word answers.

Stood at the paint desk for 10 minutes with no one coming to help. "Special Assistance needed at the paint desk" playing all that time in the background. I just left.

I like this Home Depot because it is big, lots of parking. Tool rental department has everything to rent. Helpful staff in the tool department. I even rented a mini excavator from there. The store itself is organized. Aisles are clear. Washrooms are good. Centrally located close to downtown.

Bought a little lock from this place, decided it was too small. Came back to return it 2 hours later and was denied a return. Guess it's really hard for them to re-package a lock. Not only are their products overpriced, they don't offer returns.

Called around to Reliable Parts and to Home Depot which didn't have the rubber O ring for my hot water dispenser (discontinued for its parts) but found it here! Thank you Wah Fai Plumbing & Heating!

Super helpful and friendly staff! I've finished many household maintenance and improvement projects thanks to this location.

Lee Valley is a dangerous place to visit! There are so many unique, ingenious and fascinating items that it's a mind-blowing excursion every time I go. They have so many useful inventions to make life easier that you never would have dreamed up in a million years. Their three main focuses are the gardening, woodworking and cooking but they have so much more. I'm addicted to their seasonal catalogues and always keenly anticipate my next visit. It's a must for one-of-a-kind really cool gifts, especially stocking stuffers, that will make lasting impressions without breaking your back account. Definitely check them out! I love their 90-day money back guarantee. The staff are very knowledgeable and kind, and are always happy to help you, which is a rare and happy find these days. It"s the kind of professional service that disappeared 30 years ago. It's such a welcome relief to know it's still alive at Lee Valley : )

my all time favorite place to snoop around in Vancouver.... never a disappointment

Everything is always good at this store. The cashier I had that day was just the best. I had to get a piece of wood cut and it went quickly. This store should be commended on it's hiring practice. Everybody gets a chance! Kudos to you Home Depot!

I searched various other "lumber yards" looking for some pressure-treated landscaping ties and landscaping felt. I found that Home Depot not only had a large supply and variety of landscaping materials, but was the least expensive!! I bought my materials I needed and the project is well underway. Thanks Home Depot!