Hearing Aid

Absolutely amazing quality customer service, products and professionalism ! My husband and I have dealt with a number of hearing aid providers for our parents and for ourselves, but Beltone Pasadena owner and staff are the BEST! Quality assessments, loving care for older patients, great products, amazing follow-up and problem solving skills. This staff goes the extra mile every time and without complaint. Really impressed with the quality of the hearing aids and the newer technology like the MyPal device! But even more impressed with the customer service which does not end with the purchase but continues until one has everything one needs! Highly recommend this business and staff.

Don't go here. They don't ask you key questions. For instance, they upsold us to $6000 hearing aids that didn't work for my mother's hearing loss. Please make sure you qualify what your hearing loss is - that is

The ladies at Connect Hearing Glendale are so nice to my grandma, they treat us like family. I'm amazed at the new hearing aids they have... my grandma is able to hear her phone calls directly on the hearing aids. She is able to hear her tv shows much better. Susie took her time in explaining everything to us. I recommend this clinic.

Thanks

This is my first time use of the hearing aid, and the staff in this place are super super nice ! Thanks to you , Nick and Briee ( sorry if I spell it wrong) ! They take very good care of me, and Nick is very knowledgeable with the devices that I bought and he takes me gradually to it and paired it for me with my iPhone and taught me patiently of all the perks that are there! Absolutely wonderful! I totally recommend this place, especially for the first time user. Thank you again! Nick and Briee! THUMBS HIGH UP!

Jennifer and Linda were so helpful with my 89 year-old Aunty Penny! They really listened to her and to my understanding of my Aunty's needs and translated that into a set of affordable hearing aids. Now, Penny talks softer and understands more in one-on-one conversations with the people she loves! Thank you!! -Christopher, 45 yrs. old caretaker for my Aunty Penny

Sold defective hearing aids and returned several times where they attempted to "fix" them, with no positive results. The batteries went dead within 24 hrs, aids would howl whenever a my hand moved around the ear. Yesterday, after 6 months of payments, I brought them in with both hearing aids not operating but the batteries were fully charged. They finally admitted to me that the microphones were defective. Original audiologist apparently was a substitute while permanent audiologist is quite capable and seems to know what she is doing 12-20-2017 Company has agreed to take back defective units and have given me an upgraded set and two weeks to try them out. So far so good. If I agree that they will work for me and keep them, they will make a straight swap and credit all my payments so far towards the purchase the new equipment. Feel good about the company's responce to my problem.

Buen personal dispuestos ayudarte

Limited parking. Inside the small plaza. Sometimes they don't answer the phone for appointments or do call backs if you leave a message.

Very good services. Moved to 1101 S. Vermont Ave.

About a year ago I came in with my mom which is a faithful current customer of this location for an exam and was happy with the services provided to her. About 2 weeks ago I now brought my father in law in for an ear test due to his Drs orders and I was extremely impressed with the level of customer service given to us. The young lady at the front counter greeted us before we even walked to the counter and made us feel welcomed. She also offered us help with the new customer forms if needed. She was very sweet and attentive both while we waited to be taken back and when we left the place. (meanwhile I can hear the phone ringing and her confirming future appointments ) wow she can multi-task while keeping a smile Our overall visit was about 1 hour in a half and Bryan went over everything with such detail and most importantly answered every question my father in law had (which can be a whole lot!!!) Bryan's patience and professionalism made the world's difference during the visit. I will continue to recommend this place to everyone in my reach as for my father in law he did not need the ear instruments but I will continue bringing my mother for any maintenance needed.