Hearing Aid

I was referred to Gabe and his Otologix firm for a second opinion on hearing aids for my father. Gabe assessed my fathers hearing situation and gave him several options as far as hearing aids (new and refurbished). He layed out the options and gave his professional expertise as to what setups would work to fit my fathers situation the best. He allowed my father to pick the ones he would like without being pushy and without steering my father towards a setup he wasn't comfortable with. All in all my father picked the hearing aid setup my father liked and was comfortable with at a fraction of a cost that he was quoted from Gabe and Otologix competitors. The price was beyond fair the professionalism and expertise were beyond any of the other companies as the other companies just seemed to be out for profit rather than customer satisfaction. Long story short Otologix has a customer for life and is talked about in high regards as well as referred to anyone we know. Thank you for being an honest and reliable company as we all know are hard to find these days!

I have been seeing Brian Cooper’s office for about 7 years now, and I highly recommend Brian Cooper and Hear-Well! My praise for Brian is with regard to him as a specialist in his field and a great human being to know and deal with. I have benefited greatly from him in terms of my hearing, and certainly as that has directly influenced my vocation working for the public library. I originally acquired my hearing aids through Brian and at least twice a year I have gone in for checkups. It has been a very positive experience. Brian is thorough, he checks every aspect of the hearing aids, adjusting and replacing things when necessary. He checks my hearing and ears. He started me on a home maintenance regimen to preserve my hearing aids for the longest life. He reviews my records and thoroughly explains things to me. The essential supplies are affordable and fair (I’ve been around). I have had the same pair of hearing aids for over 7 years (impressive!) and they are working beautifully! That is thanks to Brian’s care. His fellow staff are delightful. The office is astute. I typically never take the time to write consumer reviews (especially wordy ones) and I’ve had some positive experiences in various kinds of businesses. But this is awesome. Hearing health is important. Brian Cooper and Hear Well are exceptional. I would not think of going elsewhere. Trent Templeton (customer since 2011)

Very professional and great prices! Thank you!

A very knowledgeable and experienced Doctor of Audiology.

Well, another stellar appointment today at Colorado Springs Ear Associates, with Dr. Joseph Hegarty. I feel privileged to have such a fine ear specialist in our town. I’m in my mid 60’s and have been going to ear specialists since I was in my 20’s due to an injury to my ear. Usually my appointments with other doctors were painful and dreaded....until Dr. Hegarty. Even if I moved out of state I think I would find an excuse to fly here when it was time for my ear appointment, that’s how highly I regard this doctor. Also, it’s rare these days to not just like the doctor, but his entire staff as well. Every single person he has hired is a people person, loves what they do (and it shows). Today I had time to chat with the front receptionist, Lauren. What a jewel! Dr. H and your staff...if you happen to read this in the future, thank you and God bless each of you for making such a positive impact on everyone that walks through your office door! Marsha Thorson

My name is Howard, and I felt I NEEDED to write a few lines to express my opinion on how much I appreciate Stuart. I came to Precise Hearing via the internet. I had visited a local Southern California company last week to have a hearing test. The “Hearing Expert” was more of a sales person than a concerned hearing expert. They wanted me to purchase aids and that was the extent of the “after test” explanation of my hearing issues. After walking out with a $6700 estimate, I went home and started surfing the internet and found Precise Hearing. I left a voicemail late in the evening and Stuart returned the call the next morning. I can’t express all of the issues he had to overcome because of the experience I had with Hearing USA (the previous company). Stuart was informative and knowledgeable but most of all caring. I ended up placing an order for Signia Pure Charge & Go NX 7 hearing aids. The cost was much less, but that isn’t why I ordered them. Stuart instilled confidence and compassion which made the INVESTMENT easy. I received my aids 6 days later in the mail and left and message for Stuart to call me in the morning. He again returned my call early this morning. He walked me thru the Phone app and answered all my questions… trust me..at 62, I had a lot of questions…Precise Hearing offers the same money back guarantee the other company offered but I feel confident in saying I won’t be sending them back. Stuart is truly a great guy. He made it easy for me to accept the fact that I needed hearing aids. I’m on a fixed income budget and He made the decision to purchase such an expensive personal item much easier. I would like to thank Precise Hearing and Stuart and so would my wife.

Very nice customer service here

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Dr Frana is very knowledgeable and professional and can explain the new technology in layman's terms that is easily understood. The service and caring for customers is first class. The free hearing aid trials was very important in making my decision. Lawrence

Debra Powell has retired and Chynna Frana is the new Doctor of Audiology. Chynna is very detailed and attentive to the patient. Helped tweak my hearing aids and made them work even better than before. Very pleased with the results.

All my life has been filled with the phrase " I'm sorry" because I did not hear you. All my school years from childhood to adult educational training would be sitting on the front row trying to hear the instructors. I would have to read everything, because i could not always make out what was said. I felt robbed of hearing my children as they grew up. I do not know how to read lips; but became really good at gauging reactions. Somebody laughed...I laughed...you frowned, I frowned, etc. I was born deaf in my right ear and limited hearing in my left ear. I had tried different types of hearing devices most of my adult life. Some of them amplified my problem. I could list pages of what hearing loss does to your self confidence how rude people can be. I will not do that, but I will tell you my solution to my problem. Livingston hearing aids offered a free hearing test. I went to this test with my usual skepticism. This is when I met Dr. Nicole Denney. After testing me, she explained in detail what she could do to help me. The product she recommended the Phonak AudioB50 worked really well. I had hearing clarity never experienced before. But, the real treat for me was her excitement in being able to help me achieve something I had been denied most of my life. Dr Denney open the doors to my confidence, self assurance no longer faked. The doctor continues to be of great help to me with any questions I may have. Now I am the one who says "turn that down a little". All of these things are things I can say and I could add so many more wonderful things about my experiences with Livingston, Dr. Denney, and being able to finally hear! Thank you....... Jerry Blair..Cortez, Co.

Mr. Cason is friendly and professional. Have only good things to say about the service.