Hearing Aid

If there was ZERO stars as a choice, I would have rated them a ZERO! Terrible customer service in their office. As the other review mentions, no one takes charge or responsibility for messing up. They out-right lie to cover their incompetence! We purchased hearing aides through a third party and they refused to give me the product after numerous times of misrepresentation about the process. First they did not collect payment and delayed the order by 3 weeks; then they told my aunt she had to wait before making an appointment until the aides came in; then (once they came in) they said they did not have an audiologist so we needed to wait 5 weeks to get fitted. After all was said and done, 2 months gone and no hearing aides. To top it off, when I wanted to pick up my aunts hearing aides to go somewhere else to get fitted, they refused. They said they had to return them to the manufacturer and could not give them to me. I paid for them!! Do yourself a favor and go somewhere else! Do not use them! Horrible customer service and no accountability for their incompetence ! Their excuses keep changing daily as the process of ordering aides got longer and longer.

Pass by the one on foothill. Patty is a pain. Scatter brain

This is the most positive expirence i have had with a doctor of any kind. In thr middle of making payments for my hearing aids i was in a serious car accident. They happily worked with me during my recovery.

Greg gave exceptional service!

Buen servicio

They where so nice. I can’t complain about their service.

Excelente atención y cuidado de los pacientes con deficiencia auditiva, incluyendo apoyo total cuando hay necesidad de reparación o cambio de aparatos auditivos. Muy recomendable lugar y agradable atención por parte de quienes ahí laboran, Lily, Lourdes, and Gary !!

After my mom had a long overdue hearing test, she finally believed us when we told her that she truly couldn't hear, and that she was missing so much life by sitting in silence or straining to just hear a simple conversation. After she had a hearing test, the Dr had set up an appt here for my mom to get her hearing aid. Being the highly skeptical person that I am and thinking that I could find it cheaper elsewhere, I did an extensive search online and this is what I found. No place takes Medicare for hearing aids, the senior has to pay for it themselves and even at Costco, the prices, services etc were not better than HI. We met with Dr. Johnson, a pleasant young woman who spoke directly to my mother and not just to me, as many medical folks who deal with the elderly, tend to do. She patiently answered all my mom's questions, a couple of time over as a matter of fact and then let her try on a pair to see how they felt and looked. Imagine the look on my mom's face when she saw how tiny they were and that once in the ear, they were only barely noticeable. I kept telling her that hearing aids no longer were the size of shoe boxes, but you know how it is with family, they don't believe you as much as they believe a stranger. The customer service that came with the hearing aids themselves was outstanding and if you need help, you can get it via phone during the working hours or 24/7 online. There are free monthly classes given by the local drs themselves and the people that help you online speak English and are very friendly. I had to call regarding a wire that my mom wanted to cut off but the lady who helped us, assured her that plastic wire was there for a reason and not to cut if off (It's there to anchor the aid to your ear and fits into the curve of your ear.) For both hearing aids, the cost was just under $1000 and well worth every penny. She just put in on her credit card and pays it off monthly...there are other places that charge a bit less but have a payment plan where the interest rate is through the roof. All in all, an A++++ experience and from there, we went up one floor to get her a FREE phone for the hearing impaired and my review on the wonderful gentleman who helped us there is online as well.

I would like to thank you for the services provided by Barbara Parker. A truly professional and dedicated to your company. My wife and have received our hearing aids after Barbara consulted and tested us. I am on my second hearing aid while I still have the first one.My wife obtain edhers recently..Barbara help us to obtain our CaptionCall telephone I will recommend your company and Ms. Parker to who ask for a good hearing aid provider. I hope you receive this notice because we want you to know that we appreciate what she has performed for us. Fidencio & Connie..

اروع من هالمكان ما شفت، أسعار جملة وتعدد في المنتجات، كل ما يخطر في بالك تجده هنا، عيبه الوحيد لازم تدفع 60دولار عشان يكون عندك عضوية وتستطيع الشراء منه. أنصح بزيارته والحصول على بطاقة العضوية لمن سيقيم اكثر من 4شهور