Hearing Aid

Friendly and knowledgeable

I am the mother of a (20) daughter who was referred to this place and because my daughter is deaf on one side of her head and I had to work, I sent my oldest daughter (28) with her to her appointment. Both of my children were disrespected by the people in this place. They actually recorded the way that they were spoke to and I was so ANGRY that I was going to call. I sis not have to call they called me within minutes. I began by asking questions as to what the deal was with this appointment and was also disrespected by the staff. I was told that I was going to get a call from the doctor that spoke to my daughter(s) and within a few minutes received a call from someone that said they were "Jen". Again I asked what the purpose was for my daughter to see them and I was told that I do not know what I am talking about and that the facilities we have had care with, do not exist and that my daughter could get an implanted hearing aid put in her skull on the deaf side to transmit sound so she heard in stereo. I told them that my daughter did not want that and was told that they needed proof of the fact that she was really deaf with an MRI or CT scan that we had done in April needless to say I will never refer anyone to this place! I was very unhappy to have been talked to like I was and by someone that only called themselves "Jen" not Dr anything. And to be told I do not know what I am talking about and yet I gave birth to this person and do know what is the problem with my child. She was born with Hemifacial Microsomia and that is being taken care of by real doctors. This person is followed by more people that you will ever think or know. This girl is on her 19th surgery and knows first hand how life is living with this her whole life. Please people with young children, do not use this place for your hearing issues find someone else. THEY ARE NOT GOOD!

Jenna is wonderful! My Daughter introduced me to the House of Hearing and it's been convenient and easy to hear again.

This is such a pleasant office and very helpful. I appreciate the great service I always receive here.

Great service and expertise!

My hearing aids are the greatest, it surprised me at how much I was really missing. I was missing not only conversations and television but nature sounds, crickets, birds, and other subtle sounds.

Chris was extremely helpful and flexible in scheduling me as I was passing through town. Friendly, knowledgeable, and kind.

Everyone in the office is helpful, super courteous, lots of extra perks like tuning up the hearing aids, replacing tubing and ear buds at no cost. Willing to work with us on appointment times. Even when we were late they still worked us in. They gave us information on new aids but did not pressure us to buy.