Hearing Aid

Great service!

Five stars! It’s rare that I give a five-star rating for anything, but with the Costco Hearing Aid Center, I have no choice. I had the experience several years ago to buy a hearing aid device at one of those other hearing aid stores, and it’s night and day. Here are some notable comparisons that were significant for me: Costco Other Store Specialist - no commission Commission 6 month trial! 30 day trial State of the art equipment Not sure Transparency during testing Sketchy (my experience) Incredible Savings Huge markup Thankfully, at the other store, I returned the $8,000 pair of aids in the 30 day period, because I saw no noticeable difference in my ability to hear. This was 8 years ago, and there have been some groundbreaking improvements in the hearing industry since then. Currently, one can get more for less, though the markdowns are only partially industry wide. The Costco prices, for my needs, generally range from $1500 to $2500, with a very nice Costco brand option (according to my doctor) at the lower end, and the incredibly effective Phonak at the higher end. There are other choices as well. For my hearing issues, which are more sound discrimination than volume, I chose the Phonak, where clarity is a key feature. The really significant thing here is the no-commission sales policy at Costco. The others recommend brands according to ability to pay (yes, they actually try to figure that out) so you may get more than you need. From what I understand, the same pair of Phonak aids can cost $6,000 at other stores. That’s a crazy markup, and, at a much lower price, I have a half year to turn them in, or trade them in if a better device comes along! And industry upgrades are being made all the time, so that’s a possibility. Fortunately, when I failed my hearing test, after a few years of borderline passes, my doctor recommended Costco. He said he sends all of his patients there now, and they have reported back with great satisfaction. After several years of not wanting to go near a hearing aid store, I am now a happy customer, with improved hearing capability needed for my job. I can’t express enough gratitude for Jody (Joellen) my highly experienced and competent fitting specialist at the Richmond Ave Costco location, as well as all the smart tech support guys on staff. They make a great team. Oh and one nice bonus: the convenience of being able to shop at Costco when going in for the regular hearing aid checkups. Less time wasted in my busy life since I have to shop anyway. Well done, Costco!

George is very caring and has done a fantastic job with my hearing deficiency

Professional service and getting it done right! Cindy and Laurel ALWAYS took the extra time to take care of our needs. Love the service and their want to do it right.

I'm very happy to be a customer here. I feel like they care about my health and hearing.

We sent a family friend, retired Vet with hearing aids, to Bay Area Hearing Services. Kristen took such great care of him!

In the month of April I was looking for hearing aids and had looked at several places. I went to Miracle-Ear on Fairmont in Pasadena, Tx. Where I met Denise who is very knowledgeable and kind. I meet with Ken the hearing specialist, it was truly my lucky day. Ken found cancer in the canal of my ear, he immediately stopped the exam and referred me to a dermatologist who saw me that day and determined it was cancer. The cancer has been removed and I am now cancer free. During my healing much to my surprise Ken called to check on me, what a kind and thoughtful person. I now have my hearing aids and I am doing well. I cannot express how much I appreciate the professionalism and personal care Ken and Denise showed me. As a stated earlier I saw other ear specialist and they did not see the cancer spot in my ear, big stores are selling subpar hearing aids, Miracle-Ear is paying attention to detail. Thank you Ken and Denise. Flynt Blackwell

The best product and price in hearing aids.....period!

Lovely ladies who are concerned about your hearing.

Miss Paula is the best, very patient and professional

Great service and coffee

For any issue with hearing, both Linda, receptionist and Ashley ear specialists are the ones to place your trust and ears in. I have had bad hearing including constant ringing since I was 5 yrs old. There have been several "specialists" who attempted to cure this issue to no avail. Then Ashley came into my life at Miracle Ears in Baytown, Texas on Baker Road. With determination SHE SUCEEDED!!!! I cannot thank her enough. Now at 68 I can, for the 1st to me hear without ringing. Linda is a great receptionist and office caretaker. Very professional yet offers me gentle reminders of my appointments. Both these ladies also have great senses of humor which in my book is an absolute essential. I HIGHLY suggest a visit if you have hearing problems. Great ladies who I love dearly! God bless all!!! Pamela Higdon.

I have always had very good service with this office. Very helpful for anything I need.They are punctual for the time of my appointment.

Always helpful and understanding!

Dr. Carol Orsak and her team are great professionals that really care about the patient. Dr. Carol is a very nice person that is lestening to you and would recommend the best option for you. I’ve been seen her for many years and I would definitely recommend her at both locations. She’s been always there to help me. Great experience, exactly what I need. Thank you Dr. Orsak!