Hearing Aid

ReSound lists Jacobs Clinical as a provider however when I called to purchase a hearing aid or schedule an exam to allow me to purchase one (as I already have two exams completed with a different audiologist) and was not being sent over by Beaver Medical, I was immediately told they are not accepting new patients. I asked about cash paying customers, same response. Don't bother trying here unless you are being seen at Beaver Medical.

I highly recommend Willoughby Hearing. Robert and Rachael are always friendly and efficient. They are a joy to do business with>

KIM WAS VERY HELPFUL AND FOUND MY HEARING AIDS FOR ME. I CAN HEAR MORE CLEARLY AND WITH LESS VOLUME ON THE RADIO AND THE TV. THE SECRETARY GOT MY FINANCING WITH WELLS FARGO IN ABOUT 5 MINUTES. I WAS OUT OF THE OFFICE IN ABOUT 1/2 HOUR CAUSE I WAS TALKING WITH THE GIRLS FOR A WHILE. THANK YOU FOR HAVING TWO FOR THE PRICE OF ONE. THAT'S HOW I WAS ABLE TO GET MY LAST AIDS FROM SONUS. THANKS AGAIN, ELSIE DAHL

My grandfather was taken advantage of by this business. Dr. Kim sold my grandfather hearing aids for $5,200 that were not needed! My grandfather has been going to see Dr. Kim for years. He wanted to go back to this store because he had purchased the current pair of hearing aids from them five and a half years ago. My grandfather wanted Dr. Kim to "tune up" the current pair of hearing aids. I should have believed him when he told me, "They'll try to upsell me. They won't let me leave the store without buying a new pair." I told him "You can say, I'll think about it, or I need some time." So, guess what she did? She told my grandfather that his only option was to purchase $5,200 worth of new hearing aids!?! Taken advantage of. That is all I can say. She robbed an elderly gentleman, and felt absolutely NO remorse. I called Dr. Kim's office to tell them that my grandfather doesn't have that kind of money, he went in for a "tune up." I received a call from Dr. Kim and the first thing she said when I answered her call was, "I'm going to talk first." Wow, does that not say a whole lot about a person's conscience? She needs to tell herself how she "did not take advantage of him," and "she's been doing this exact thing for years." I barely got to speak on the phone call. I told Dr. Kim that all my grandfather wanted was a "tune up, not a new pair of hearing aids." She repeated time and time again that "his old pair was obsolete" and how "there was no way to fix such an old device." Hmm... this strikes me as very interesting. I get that he does have an old pair of hearing aids, but when we took my grandfather in to a competitor's store, not a mile away, they "tuned up" his hearing aids and told my father (who had to go supervise the trip after our experience with Dr. Kim) that if she sold my grandfather a pair of hearing aids she wouldn't be able to sleep at night because they worked perfectly fine. They cleaned the filters, did some "tuning up" and sent my father and grandfather home without a bill. The long and the short of this is that as a provider to elderly patients it would be easy (as Dr. Kim did in this exact situation) to take advantage of people who rely so heavily on hearing devices.

Wonderful people! Super helpful and understanding! I had Anthony Bradley and Maria helping my husband and I. I def recommend them! I had gone to another hearing place and because I wasnt in their network, they only did a test (which is fine) but that was it. They didnt recommend anything esp since I was borderline mild hearing loss. This didnt settle well with me. I told Anthony my feelings about this and he completely understood and was WILLING to help me!

Mario at Costco hearing center could not have been more helpful. I appreciated the time and effort and personal care that he showed to me installing and fitting my hearing aids. I highly recommend Mario and the Costco hearing center to anyone who is considering the purchase of new or replacing hearing aids.

We purchased a nice set of hearing aids for my Mother in 2015 from David at Sage Hearing Solutions. He has been most helpful, both at initial testing, selection, set up and purchase. After that, one of the caregivers ran one hearing aid through the clothes washer. David got it repaired under warranty saving us $500.00. Recently, there has been some consternation from parties at both ends my Mother's telephone calls. She was not understanding. I contacted David and asked if there were adjustments that could be made to help? He said, bring them in. Not only could he adjust the volume levels with his computer, he made the default volume when battery doors closed be the highest volume programmed in. The feedback from friends and family is that it is now possible to carry on a conversation with Mom...! Thank you David and Jaimie

Great customer service.

Kevin, Julian and Mary go out of their way to help you and your hearing problems. continual follow up every 3 months to clean, correct and service the aids make me a happy customer.

Good service staff.

Harmony and Grace do everything possible to make you feel at ease with their service.

I'm very happy with the care I received at this clinic. I have severe tinnitus and Terence Miranda took the time in setting up my hearing aids to help me with this. Thank You Bill

I love this wonderful new building! The staff went above and beyond here for me today and I really appreciate it! I highly recommend this centre and will be back if I’m ever in the area again. The local residents are lucky to have such an amazing location and service so close!