Home Nursing

I would like to WARN anyone who has a loved one and is considering this home as a (safe Place) CARE HOME....my mother is currently staying here and has been left in her own feceous twice ,No basic or personnel hygiene.the CARERS have no empathy or just understanding of the pain relative's feel.very convincing to begin with but very much the opposite.take care of your loved ones. Be warned. X also the response from below is from a prior complaint.

My mother moved in to Lennox House in the late 90s. It was then a lovely care home in a terraced house on Durham Road. By that time she had been registered blind. The male Manager was a former nurse and very caring for his patients and thoughtful to the families too. All the staff were very friendly and caring. I always felt my mother was in very good hands. Mummy passed away in 2005. At that time, there were rumours that Lennox House was going to be run by an outside company and would change dramatically. It did and from what I understand the change wasn't for the better. I have spoken to relatives of people in care who i had met when my mother was there. Lots of new staff, it had become completely impersonal - so different apparently from when my mother was there. Apparently taken over by a CARE COMPANY!!!!! All I can say that they all looked after my mother very well. I occasionally see a couple of former members of the staff one of them in M&S Holloway usually and the other open in Crouch End. They are now both retired and glad to be away from Lennox House of which they both say changed completely when it was taken over....Some people may take a different view to mine, but I can only speak of what I know to be true. She had been on a waiting list for Lennox House for some time as that seemed to be the best one in the area. I got a call from her Social Worker one day whilst I was at work to say there was a place for my mother there. I couldn't have been more pleased and excited if I had just won the Jackpot Lottery. From time to time I have met up with the Former Manager and his wife at Brent Cross whilst shopping there. He said that he was glad he was no longer there because of all the change.s....

Very nice care home

Excellent working environment and friendly colleagues!

A huge place with beautiful decoration on the entrance

Great food great place and great care

Good place to work

I worked with older people across Wandsworth- all those receiving Bluebird Care had nothing but highest praise for the care and attention they received

For the extremely high prices they charge, the people who live there get adequate care as far as food, bathing and medication in a beautiful homelike setting. But there doesn't seem to be any activities provided on the weekends to mention. The food is fair but nothing special. Everyone is just propped to watch TV in between meals. Every time you come there to visit there is someone who has fallen with stitches or bruises. Caregivers always have to be sought out. I saw a caregiver yell at a man in a wheelchair to get the "____" out of her way! There is somebody different working there every time. The employees all start out very nice and after being there a while they all say they care about the people but the company's work ethics are so demeaning to the point of insulting and the most caring and best of the lot end up leaving. If you express concerns about people receiving proper care the manager with the Napoleon complex has the attitude if you don't like it take your business elsewhere. (your parent is business to him) The honeymoon from when they first opened is over and the prices have gone up. There is new construction of senior living going up along the only driveway into the place it is just a mess trying to get to the building. Nice try. It looks good but it's just not as good as the regular Senior living provided by American House.

Relevar Home Care is a professional, compassionate business with the highest standards in home health care. Relevar is a great employer with excellent benefits.

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