Home Nursing

It's a stressful and overwhelming process to find the right kind of care for your family when that time comes. Home Care Assistance was not my first call but they were certainly my last. Every concern, every question was met with patience, thoughtfulness and clarity. I would recommend this company to anyone looking for help for their parents or loved ones. Thank you! Thank you! Shane M

When my father started having difficulty with his activities of daily living our family looked to Eldercare Home Health for assistance. They were wonderful in keeping our father safe and comfortable as his medical condition progressed. I am a physiotherapist living in BC and I was finding it difficult to manage his care from a distance. With the help of the nurses who provided me with regular updates on his condition; I was able to have informed conversations with his other healthcare providers and my family. During one of his hospitalization, I was in Toronto and had the opportunity to work along side the PSWs and I was very impressed by their professionalism and caring manner. They were always very kind and gentle with our father. Knowing he was safe in their care we were able to rest peacefully at night. As a family member and a healthcare professional I recommend Lisa and her team to anyone looking for support with their loved ones. Cathy Skain BScPT

This place needs to accountable for their actions. Suggest to the management to be aware with what happens when management are gone for the day. 1) Residents don't get served what the menu states it says 2) Staff are on their cell phones while on duty 3) Staff watches TV in residents room when there are TV in the common area. 4) Staff turns lights off when guest are still visiting at 6pm. This is just some comments and also witness some residents would come in at the beginning, who are able to vocalize will eventually not be vocalizing and no longer be mobile either. Would not recommend this place, unless you can hire a private care giver for your loved one.

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Whoever is in charge of hiring the PSW's needs be fired. Some are just terrible! They are unprofessional and untrained. When I asked what type of training the company gives them, my psw told me that they do not train with a nurse or other psws, the company just trains them on the app that doesn't even work half the time! Shouldn't you make sure your psws are able to take care of people rather than teach them how to use an app that my 7 year old could teach them? Had I known this before I would have never signed up. Stay far far away, do not have receive services from them.

Discerning Seniors works with a number of PSW agencies across the city and the feedback from our clients for whom we have recommended Integracare has been top notch. Their staff was prompt, compassionate, dependable and very professional. It was such a comfort to the family that their loved ones were well cared for.

I have a friend who is a resident of the Grenadier. She, being unable to take care of herself, knows that someone is always a buzz away, should she need assistance. She has had to take advantage of that a couple of times. The staff are certified health care workers not nurses, but everyone has been helpful and friendly anytime I visit. I also know that the meals are hot and prepared on time and done in a social session where tables are shared with 2 or three other people. The few times that she has been unwell, they do allow her to eat in her room, for her safety as well as the other residents. It is not ideal for someone who has been independant and mobile their entire lives, but it is a much needed peace of mind knowing that you are looked after by responsible and caring people.

Retire At Home is a caring company and they will work hard to meet your individual needs. Their approach is flexible and thoughtful. I highly recommend their services.

Everyone I've known here has been pleased with the service. Very friendly Finnish background. Even has outside bakery sale on Fridays for insiders and non-residents.

Ina Grafton is a nice care facility for elderly. The residents feel more better and at home. We are really happy about our choice for Ina Grafton home. When i have any concern i always contact Shampreeti Rabbani director of care. She is a wonderful and helpful person. The home is very clean and the staff are friendly and caring special Nawal the day nurse. She is really great and caring nurse. Thank you for you all.