Home Nursing

My parents lived here for about a year before my dad's death in January 2018, and my mother is still in residence. They loved it and we love the care they receive there. Homecare came in and helped us care for Dad until 1 day prior to his death, so it is just like being in your own home. The residence is kept very clean, food is good and the staff are superb. They let us know if Mom's behaviour is off, they help her when she has any questions or problems, and they are always kind. The social scene is amazing with putting, bingo, happy hours, live music, special parties, outings, and much more. I understand there is a doctor who comes to see some of the clients, as well as hearing aid personnel and a foot care nurse. The Beauty Parlour is one floor down! There are snacks most mornings, but my parents never wanted more than the one substantial meal that is provided daily. Cooking breakfast kept them busy and allowed them to NOT overeat and to prepare things they enjoyed. Compare prices with the lodges which serve 3 meals a day - the two we looked at were much more expensive, and the locations were not as good. This residence has been a Godsend.

My Dad has been here for 8 years and is always happy. The staff are fantastic and support him in his daily activities. The weekly outings and seasonal activities keep him busy and happy.

Totally humiliated

Lovely place with best service system. All the doctors and nurses are really cute and friendly. I can feel the people who living inside are being very good take care. I Always go to deliver the medicines for them and can feel the good power from there.

Excellent service!!! Staff are very professional and compassionate. I totally recommend to anyone who wishes to age at home.

My Mother (101 yrs young) was there for seven weeks after falling and fracturing her hip. The care she recd there was excellent! I couldn’t have wished for a better place for her to go. Great, caring staff❤️

Great management. Facility management that value safety of tenants.

Classic has been in business for more than 40 years and continually gets great feedback from clients and employees.

This place is just awful. My loved-one lived there for four years and I was there A LOT to see what goes on. Almost 100% of the time when I would ask staff something I got the same answer over and over again: "I don't know. I don't usually work on this unit/floor/area. I'm just filling in." And they would NEVER try and find an answer. It was beyond appalling. They also left my mother in bed for an entire Saturday because her laundry hadn't come back so she didn't have any pants. When I found out I asked them why they didn't call me. Their response: "We can put that in her care plan to call you when in the future you mother doesn't have pants." Seriously. That was their answer. They were going to leave her in bed until her laundry came back on TUESDAY. My mother lost all of her upper teeth due to inadequate mouth care. Another time my mother's ear swelled up with infection so badly blood was coming out of it and they kept refusing to call the doctor or prescribe antibiotics. They also found her upside down falling out of her bed against the wall early one morning. No one knows how long she was stuck like that. Her forehead and shoulder were scraped raw. I found a huge dead fly in her food once and another time a long black hair was in her mashed potatoes. It was a never-ending nightmare. I was so relieved to get her out of there. The food is horrible, the place has a horrible lingering smell and the people just don't care. No one is ever accountable for anything they say or do.

The staff and residents are very friendly!

Horrible place. Lacking care. Diaper policy is leave the resident in the diaper until 75% full. Most beds are old and broken and give whiplash. Miss showers. Many left in wheelchairs from 8am to 8pm or later with no change of position or diaper changes. Management incompetent and some lie and tell you to leave if you don't like it.

The aide we had (Ana

The staff are fine the owner is an ass