Lighting

My wife and I purchased a cottage in the Haliburton Highlands. Because it was originally built as a permanent retirement home for the previous owner, we undertook some renovations to make the place look more cottage-like. This included purchasing various decor items at Northern Expressions over a number of years, ranging from chairs to doors stops. We have to admit that the selection is great at this store. However, our most recent visit was quite disappointing. We had purchased a decorative door stop for $14.99 plus tax, to replace one that had gotten misplaced. When we brought it back to the cottage, the replacement door stop did not work, that is, the portion of the stop which is to slide under the door was too thick. When we came back to Northern Expressions to try to do a simple exchange for a door stop which would fit, we were told that because we had no receipt and more than seven days had gone by, they could not take the door stop back. We explained that we were not looking for a refund but just an exchange. Regardless, the same policy applied. With the assumption that a fair amount of this store's business relies upon seasonal customers, namely cottage owners, who cannot just drive three hours one way from their permanent home in the city during a work day or even a weekend because of other commitments in order to return or exchange a purchase within a 7- day period, you would think that Northern Expressions would be a little flexible or have some discretion in its return policy. Too bad for them that they are not. We were intending to purchase some more items at the time we dropped by the regarding the exchange but after being told that this could not be done, my wife and I had no desire to remain in the store.

Had Daisy Energy install solar panels on my residential roof and complete, and get approved, all agreements required for the microfit program. Have now had just over 2 years of uninterrupted power generation and cash flow. My experience with Daisy Energy was professional at all times and they accomplished what they said they would on a timely basis. Highly recommend this company, especially with reading about several companies out there with less than stellar reputations. Well done Daisy Energy!

Great service

Rick & Susan at C.E.S.CO know their stuff! I have ordered various types of exterior signage over the last 4 years and am happy with the results.

This was the best customer experience i've ever had in any Rona or similar store. Everyone was extremely helpful and they made our shopping experience excellent. Also, this Rona store is very big and have great selection. Thank you for your help.

Staff is very helpful and went out of their way to check for the best value for our dollar. The store also had everything we were looking for.

Stellar customer service and amazing attention to detail and absolute fantastic experience dealing with this branch or division of General Electric.

Beautiful showroom! Staff was knowledgable and very accommodating.

Amazing Patio sets and one of the bigger and better put together show rooms. Amazing patient and honest staff that answered any questions i had and didn't try to feed me BS. Would highly recommend this store to anyone looking for a new Patio set

Neat designs and good stock but expensive.

I give this a 4 when prices are discounted. Otherwise the prices are crazy. I’ve always found the service to be really good with really pleasant staff.

Typical home depot store but service, friendly/fast customer service set this store a part. Had a small issue with our new shed, store manager actually stepped in and helped us out. We'll definitely be back!

Awesome staff and products !!

Whomever you deal with, they have top notch customer service. I have dealt with location on numerous occasions and have always left completely satisfied and walk away with the products I required. Hats off and keep up with your amazing work The employees are so very helpful and by your side, to either assist you with your purchase or guide you to where you need to go. I will only ever deal with this store when it comes to buying my piping for my custom work.

Staff is friendly and cost of product fair.