Mortgage

Courteous

I would highly recommend Concord Mortgage, all the staff were professional and understanding of the situation I was in. They worked diligently to expedite my needs efficiently and in a timely manner. If I need them to help me out in the future I will definitely go back to Concord Mortgage.

Lori Grill, the mortgage broker we dealt with, has to be one of the most service focussed person we have ever come across in the financial sector. She understood our problems, solved them and met our very unrealistic deadlines. She got us a mortgage and explained it to us with great clarity. We have used her services several times and would not hesitate to recommend her to everyone. We really thank your realtor Grant Clark for recommending her to us. Thank you Lori!

We are currently in the process of selling our home in Red Deer and purchasing a new home in Blackfalds. Tania has put us in touch with the best realtor we could ask for, she has worked with us every step of the way which our less than perfect credit hasn't always made easy. She is always timely in her responses to phone calls or questions asked over email/text and my husband and I have both found her to be extremely helpful. She is very knowledgeable and displays impeccable customer service. She continually goes above and beyond for her us and I highly recommend that anyone looking into buying a home speak with her.

Often, Josh ends our phone call with "Happy to Help" and I honestly believe he is. I work with Josh on a regular basis for my own personal mortgages and I refer a majority of my clients to him throughout the year. If a client ever calls me stressed out that the broker they decided to work with (often a family friend or from a bank) can't get them financing then my first call is to Josh. On numerous occasions he has simply given me detailed and specific advice on how to counsel those other Brokers on how to get funding for the buyers. In my experience, he hasn't been concerned that the buyers are not working with him and he hasn't hesitated in helping me to help them. In an industry where most people are only concerned about the next sale, Josh has gone above and beyond to help me on several occasions where he isn't even working with the person he is indirectly helping. I remember having a client who was unable to get a mortgage from their bank, they were a high net-worth client to the bank and they still couldn't do it. The client had been living in Australia for the previous 3 years because they were posted there with their oil and gas job and been posted back to Calgary. Their bank in Canada would not recognize their credit history from Australia, even though they had been working with this bank for at least a decade and had a large sum on deposit. The bank basically said "Sorry there is nothing we can do". I called Josh and I explained the situation and that we had 2 days left in out condition period. Josh went out of his way to bring this deal together and the buyer was very grateful. Josh and his team confirmed the buyer's financing history in Australia and were able to use that data here in Canada and present it to a lender here, who in-turn made an exception for the buyer because he was clearly a great candidate for a mortgage. Without Josh's help this buyer would have not been able to purchase their dream home here in Calgary.

Great service ever❤️❤️❤️❤️❤️

Sean is awesome and I highly recommend him if you are looking to get a mortgage!

Friendly staff.

As a first time home owner I couldn't have asked for a more thorough and helpful mortgage broker. Tammy really made the process much simpler, and much less intimidating. I highly recommend Tammy if you're looking for an efficient and personable mortgage broker!

Friendly staff

We met with Matt to discuss him assisting us with our mortgage renewal to find the best rates. We met with him before moving abroad as our mortgage was set to renew while living abroad. He was very friendly at our first meeting and agreed to help us. After our initial communication, Matt took days to weeks to answer our emails after several follow up emails, would not return our phone calls, and only ultimately returned our phone calls after our mortgage renewal deadline. He communicated poorly and untimely to our correspondence and did not live up to the services that he agreed he would help us out with. We would've been fine if he told us he wouldn't be able to assist us but he committed to and fell through on all aspects of his commitment.