Mortgage

HSBC... you can do good an bad things... the staff is nice, but if you have an unusual demand / issue, they will not be able to help you.

nice branch, new and modern and very convenient.

My husband and I contacted Igor 5 days before completion date of our condo. Igor not only accepted our case at the last minute but also turned it into a very successful and very well fitted proposal to our needs. Our experience working with Igor Mironyuk was nothing but exceptional. Igor`s professionalism and positive attitude towards our needs left us with nothing but pleasure and willingness to work again in the future. Professionals such Igor Mironyuk not only make it painless to get through the logistic part of becoming a homeowner, but also keep you organized, prepared, knowledgeable and very happy. Thank you again Igor for all your incredible patience and tremendous help in achieving this first millstone of our life – becoming homeowners 

Just went in and asked for a roll of quarters. They refused to sell them to me because I didn't have an account there. Really?!! Every other bank I've used has been quite willing. (I have a steady need for quarters to feed the laundry machine in my apartment.) Isn't it part of the public contract. We let them make massive profits in exchange for some small public services like providing rolls of coins.

Beware the VALUE FLEX mortgage! Can't refinance with anyone else until you sell your home or the end of the mortgage term. When I tried to refinance with another lender, MCAP just kept ignoring the payout statement requests instead of responding and providing an explanation as to why there wouldn't be a payout statement. Once our term is up, I will NEVER use MCAP again.

Such a beautiful building and that super sweet security guard always makes me feel likes he's so happy to see me 😄

I came by to this branch yesterday for help with getting some foreign currency. I was brushed off by Asian clerk saying that I should do that through my online banking. I've already waited in line a while and asked her to assist since I was already there and had never done it before. She still sent me off. Funny enough but a few days prior another clerk offered me assistance with ordering the currency. Is that service inconsistency? Maybe! But looks like someone is not doing the job they're paid for. Not cool, RBC!!!

These guys know what they are doing. Quick turnaround time, non-intimidating and I feel confident I got the best rate available.

Friendly staff.

Cheap rates, but comes with poor customer service. Can take them many days just to return an email

Jeff got us a great rate and took the time to go over all the details and features for our first mortgage. Great Service.

I had Mike help my wife and I with our house purchase. I wish I had used him for previous transactions as he was very helpful, showed me more options than I was aware of, and we ended up getting something set up that I didn't think was even possible at the start. Over 2 years in it is all still working out great and glad we went the route we did.

When I planed to buy a condo and consulted Danny, he was so patient in helping me go through everything, reminded me of mortgage approval and penalty and what's the best way to handle them. When I found my ideal condo, he further reminded me of every detail steps that need to follow and asked me about my realtor and Notary for any possible risks... and on the last day when I had to sign the Notary documents, he helped me to contact my mortgage bank and the Notary to make sure no penalty for sure and everything went well. Really appreciate his professional effort, thank you so much Danny!