Mortgage

Wonderful and helpful tellers. Usually rather quick, and willing to answer questions. The lineup can get rather lengthy, and often it is. But usually it's in and out in 20min at most, if it's a busy day.

These guys are simply the best! Fast, professional, reliable, and very helpful. Highly recommended.

Awesome staff! And thank you Zeneah (probably spelt that wrong)

Good branch

good service! and they will try to solve customer's problems.

Dale in the mortgage department is awesome. That's where the good stops. Rick Chhabra however needs some serious customer care training. We were on a tight deadline to get some funds and Rick dissapeared for a entire week. After getting his manager involved, He then no showed for our meeting and didnt have the courtesy to cancel the appointment. He made us jump through numerous hoops to get a small extension on our homeline mortgage. Then when it came to sign the paperwork, he dropped in some hidden fees we weren't told about for a house assessment that THEY needed. Needless to say, we backed out of the deal as even the bank manager Jason wouldn't do anything to make it right. So they ended up paying the hidden fees and got zero interested from me. I'm a 30 year RBC client and am looking elsewhere for my banking needs.

Finally a broker who delivered results. The past 6 years all I could get was a 1 year mortgage over 5%. I was tired of renewing every year with a new broker. Self employed makes it difficult to finance. Dean Moro got me a 3 year 4.1%. Took out 95k in equity and still have a lower payment. Thank You Dean, for all your hard work and patience in securing this mortgage.

We had a great experience using Paul for our mortgage. Fast service, easy communication through phone and email and he got us a better deal than we expected. Thanks for your hard work!

Satbir Bhullar is a gentleman and a thorough professional. I was having difficulties with certain aspects of my mortgage & line of credit. Satbir streamlined everything with unbelievable ease. I recommend him for a job well done.