Mortgage

I want to share a bad experience of RACISM, I went to apply for a credit card, the adviser named Mr. Mohit Mohit treated us very poorly and unprofessional manner. As soon as he met us he acted like we are poor brown ppl (his behavior with white ppl were different and very professional). As we started the conversation during whole time he was so negative about my application and looked like he was not interested. So I asked him to cancel my application and not interested anymore with RBC; right from there I went to CIBC branch and applied similar credit card-they treated me well and I am satisfied-application approved and i am happy now. In one shot, if I was not brown but white, (Mohit-RBC guy)his behavior might different.

My friend got held up here. But all in all everyone gets held up.

Very good bank to me and my family

Stay away from this fraud. He pulls your credit report just to grab you as a client, but delivers nothing. And when you cinytonynhim, he abuses. He is a fraud.

Friendly staff, very less waiting time in line. Good service

Have more tellers available. I don't need to be spending half of my day at the bank. But when I am being helped, they are friendly and helpful.

Worse service ever. Very slow this place DO NOT GO THIS LOCATION at alll.

This firm fails to comply with contracts, it failed drastically to comply with a simple contract and failed to act and communicate with us, after getting their payments consistently they failed to comply

HSBC Bank, 693 Wilson Avenue, Toronto, Ontario Canada M3K 1E3 No Wonder Why This HSBC Bank Branch Got Five ***** Star Ratings! I needed to get some important documents faxed to the Premier Credit Card Dispute Department and this Branch Made My Day Complete! It would have taken much more time to go ahead and do this online through their website and coming to this Branch Really Was The Answer! When I got to the branch earlier on today, I met with Cristina Nedelcu, HIFC Branch Manager who knew that I was very angry, upset and frustrated at having to come all the way to her branch just to do this, however, she was Very Patient and Understanding and did Not Give Up On Me as her Customer and stayed with ME during the Whole Process and was able to Print Out My Two (2) Documents that I emailed to her, Fax Them To The Credit Card Disputes Department and even Gave Me A Confirmation Page All Stapled Together With My Original Documents and Cover Page! Now How Is That For Outstanding HSBC Bank Customer Service? I want to personally Thank Cristina Nedelcu, HIFC Branch Manager for taking the time out of her day to assist and take care of ME as her customer back on Wednesday, January 10, 2018. Sincerely yours, Howard Paul Shore HSBC Bank Premier Credit Card Customer /HPS

It's okay but too many sketchy people hanging around the door and the outdoor ATM

Hardworking and dedicated. Mr Ntiamoa would always help to get you the best solution to your financial problems and to your mortgage needs no matter your financial situation. I can always count on him and his sound advice.

Staff was not friendly no smiles all grumpy looking... working there must be very unpleasant... staffing looked stressed out

Not impressed.