Mortgage

The entire team at Mortgage Depot is very efficient and professional. One of my top concerns was responsiveness and ability to close in time. The team (Johnny, Irina and Lisette) did great and beat my expectations. All my questions were addressed in a prompt and courteous manner. And on top of it, I got the best rate possible on the market. Would definitely recommend to anybody looking for a mortgage.

I would highly recommend Liz - as first time home buyers, my wife and I were feeling overwhelmed by the prospect of finding a mortgage that fit our needs and budget. We first went to the bank and met with a pushy mortgage broker (aka salesperson) who offered us a large mortgage with the caveat of having to take out a line of credit with the bank. On the other hand, the first thing Liz asked us when we met with her was "how much are you willing to spend in mortgage payments?". This approach gave us such comfort and allowed us to find the right mortgage that fit our financial needs. Thanks to Liz we are now happy home owners with a mortgage we can afford - thank you Liz for taking the time to listen to our needs and for all of your considerate advice!

We can only describe the service from Jeff and Bonnie at Spin Mortgage as top class. From the very beginning Jeff was excellent in learning about our situation, what we wanted to achieve, and working with us to get the best mortgage options available to us. The process was smooth and seamless. When my fiance and I started to get anxious about any phase of the process and bombard Jeff with questions and worst case scenarios, he was truly the voice of calm and reason to keep us on the right track and relieve any nerves. Bonnie was excellent and efficient at processing our documents and the perfect link person between the bank and ourselves. We'd highly recommend Spin Mortgage to anybody thinking of buying a home.

Zach and his team are great! They are knowledgeable, helpful and willing to go the extra mile for our clients. We appreciate your communication and you teaching us new techniques in the business. We look forward to doing our next deal soon! Thank you again! Kim Phillips, PREC

Convenient ATM

I love this bank! Whether I drive up or walk in, I never feel like just a number, I'm always warmly greeted! I also very much appreciate the commeradery I feel between the bank employees. I really need to give a shout out to Andrea Fields as well! I had a issue with a component of the Green Checking as she was right on, keeping in touch every step of the way. She also shared the importance the entire management system put on it which really instilled a faith in me as to how much Washington Federal customers are valued! I'm a member for life!

Without going into too many details, my situation wasn't totally unique, but it did present a couple of minor obstacles. When I decided to buy a house (first time), I naturally wanted to use my personal bank for the financing. The house was a foreclosure and had been on the market for well over a year and was to be sold "as is". This is when my bank got nervous and started asking questions to my agent that had the potential to kill the deal. Recognizing the alarms, she acted quickly, suggested I not proceed any further with my bank and told me about Cheryl Lipp ... her successes and willingness to go the extra mile. After introductions, the rest is history. I cannot say enough about how Cheryl made me feel immediately comfortable and confident that everything would move forward without a hitch (although there were a couple, but not from her, nor her organizations side). However, with her knowledge, accessibility, approach to solving problems, terrific attitude, friendly demeanor ... even with the small glitches ... made the experience of buying a house a great one in the end. I've never been happier that my agent took the reigns and made the suggestion to bring Cheryl into the mix.

100% the best mortgage company out there! A true pleasure to work with and amazing staff! Robin is absolutely amazing and without her I never would have gotten my house! These folks will work their butts off for you.

I had a great experience here! I would highly recommend going to see Marla if you are in need of any kind of mortgage.

I would like to send out a big shout out to my amazing mortgage broker Tricia McIntosh. I recently had the pleasure of doing business with Tricia and found her to be an efficient, organized, professional with extensive knowledge on finances, particularly with mortgages. She is very thorough and is always willing to take the time to discuss my questions. I am happy to say that I have obtained a mortgage from her at a very good interest rate and I would recommend her to anyone seeking the services of a mortgage broker.