Towing

Very helpful

I haven’t purchased a new car in 10 years and was happy to bring my business to this dealership. I have been in the automotive business for years so understand how frustrating the process can be. I hadn’t met Sean Hourie prior to this experience and he made me feel so comfortable it was like I had known him for years. Sean was more concerned about finding the right vehicle for us then he was to have the sale. I did not feel “sold” or “pressured” to buy or close the sale. On the financing side we dealt with Anthony and he was great. We did most of the paperwork via email which made things really easy as I didn’t have to hang out at the dealership with my two kids under two. If I was to buy another vehicle I would definitely give them another opportunity!

Overcharges!! Paid $1075 for a tow! Said I could keep my trailer there until I had a way to get it home. Then he wanted $400 for it! Replaces parts that aren't needed. Liar and thief!!!!!! Avoid this place at all costs! You'll be glad you did.

Came in reasonable time to get my keys out of my car before work. Your my tire heros!

After finding mouse droppings under the hood of my classic BMW 525i and stench blowing out my heater vents, I decided to open a rodent claim with MPI. I contacted Diamond Auto out of Winkler to have them tow it to their shop for a good cleaning. I picked up the car the following week and began inspecting the work. BMW makes beautifully crafted cars, including what is found under the hood. When I looked under the hood, I found these white spots covering all the parts in the engine compartment. It’s as if they whitewashed the entire compartment with the solution and letting it dry, leaving white spots all over. I tried scrubbing off the spots but that didn’t work. I hadn’t yet gone back because I was preparing for a two week trip to Ontario. The solution they used was probably something to neutralize the toxicity of the mouse droppings. Too bad they didn’t rinse off with clean water. Was I their first rodent claim customer? Maybe. While driving the car back, I turned on the fan, the air reeked dead mouse, although not as bad as when I first noticed it. I drove it like that for a week or two hoping the smell would go away, which it didn’t. I watched a Scott Kilmer video on YouTube that shows how to eliminate odors in heater vents by spraying the air intake vents with a can of Lysol. That did the trick. Thank you Lysol, no thank you Diamond Auto. At the time I picked up the car and signed the paperwork. The man at the desk said to me to call him back if there was anything wrong. I didn’t want to do that, as my trip was coming up and I did not want to have them tie up the car for another week. And besides, writing up reviews like this could cause a business to review what they did wrong or decide whether or not it’s worth doing $2000 rodent claims. I will return the car after my trip to see if they can remove those white spots under the hood and follow up with another one of these reviews.

Fantastic Service. Car was returned to me on the very same day! They did any amazing job on my Ford Taurus 2008. Highly recommended.

Helpful friendly staff.

Excellent customer service. Jack Neufeld (Salesperson) ensured we got exactly what we were looking for.

Bought both my last two new cars here. Fantastic service, informed sales people, great service department, lovely to deal with. I recently bought a used car here as well. A couple problems with it that were dealt with immediately with a professional and courteous staff. Great place all way round and absolutely worth the trip.

Steinbach trailers staff treated us like family from the first time that we entered their facility. We would not shop anywhere else.

They were awesome, we had a wheel come off and damage our axle on our moving trailer on a cross country trip, on a Sunday late afternoon outside Steinbach, they called Steinbach trailer, had it dropped off there, they fixed it the next day!! Cory was a great guy to deal with!! Would recommend to anyone!!