Car Rental

Don't go there you will be greeted by Ashley. She is a disgusting human being.

I rent the car one and half month before and i paid the toll fee cash at the gate . till now avis debited my credit card twice for toll fee!! Why!!

I’m the person that always refers to the reviews so it’s only right I leave a review. I dealt with Frank and let me start off by saying he’s a very nice and professional guy. I came after hours to get my rental and he happen to still be there open the doors and provided me with service. I was referred by a family member who praised the business so I had to see for myself and he proved them right! So no need to look further visit Budget in Dearborn and you will be satisfied. Thanks Frank!

worst experience I ever had in my life got nothing but the runaround

Sorry for the low review but I hate being upsold

Great place great Program for ride sharing car rental

Good customer service..

My experience with The Lavish Store was amazing!! Maurice accompanied all of my needs. I was totally blown away. My parents surprised me with the 1963 Rolls Royce for prom back in 2014. Our chauffeur was very nice. I would recommend The Lavish Store to anyone for a special occasion. This company is worth more then five stars.

Staff is really friendly. Everything went smooth as can be.

Very good very perfectional

Out of business

I am sharing my experience with Rapid Response. For 80% of the time, Rapid has picked me up and dropped me off with our anyway problems. Their drivers are hard working professionals and very polite. Their Van's are clean and functional most of the time. With that said, there are times when things don't go right. I am talking about the 20%. Their dispatchers are RUDE and could use customer service training. Here is an ideal, if you are going to be 15 minutes or more late picking up a scheduled appointment, why not call your customer and let them know and give them an update on when to expect someone. If your customer has to call for an update, the be rude and get upset with the customer, and don't ever tell me that you have to go because you have other calls. You make me feel like my isn't important and you will pick me up when you feel like it. I use your service 4 times a week. Regarding some of your Van's, the wheelchair straps don't work or the ramp, and some drivers don't clean them up. Also, get those warning lights fixed and turned off. Thanks for allowing me to share my Rapid response. Hopefully, someone in authority will rapidly respond to this post. You wouldn't want your love one to go threw this and have to wheel themselves back home. KB

Great experience!

This shop buys totaled cars that were in accidents, fixes them up at their partner/mechanic shop and sells them for almost double. They also hire people to work in their office without paying them. I was hired by Kassem and Mike. (You know Mike Hammoud you see listed here in the reviews leaving five stars? Lol smh) I was promised an office, a salary and I was hired as the secretary. They insisted I use my own car to run errands for them all day and was given $20 for gas after a week. Then I’m getting paid hourly supposedly. Then I’m not getting my own office and then ..... after I admitted that I’m a LICENSED medical marijuana patient, I was told “this isn’t going to work out”...... and then I wasn’t never paid for the week I worked. Even more odd is that my resume states my past FOUR years of job experience were in the marijuana industry and they didn’t even think to ASK if I was a patient? Hmmm Then the guy Kassem tells me it’s ok that Mike is an idiot, he will just get me job at one of his brothers other dealerships. Then blocked my Number when I asked if Mike is going to pay me for the days I worked..... Shady shady shady. I have reported them to several agencies. So just be on alert when dealing with scammers. And Make sure you do a car fax on your car if you purchase from them!

These workers don't return a damn call! And huff and puff when you ask for a pick up! Especially Samantha!!!!!!!!!!!

You ruined Christmas! I reserved a car two weeks ago and when I went to pick it up I couldn't get in. After standing in the freezing cold for about 30 minutes with three different Maven operators we found out that the car was unavailable due to some maintenance issues. Why wasn't I notified earlier so I could make other plans? Failing that, why wasn't the first operator aware of the fact that my car was not available? So now I've missed my family Christmas party and I've been informed that I might have to wait 14 days for a refund. I'm going back to Zip Car.

Sometimes things go smoothly but more times than not, there is a glitch in the app causing you to have to call into customer support. Even had several rentals that were cancelled because of app problems leaving me missing a wedding. I was just assuming it was growing pains for a new company but lack of communication and support is making me rethink using Maven again