Car Rental

1.Excellent service 2.Great staff 3.Respectful They listens to you and help with any issues you may have about the vehicle. I recommend this location. Thanks Mark and Felix for you P.R skills

All the "on airport" rentals are too far from the airport, compared to other large airports. The rental dropoff is in the open, so prepare to get drenched when dropping off if it's raining.

Only place I will rent. Avis preferred is the best experience in rental companies I’ve had. The airport location has a large variety of cars so me and my kids always have great options but being able to pull up and go is the best no line no hassles I love it... if you do have to go into the office VINCENT PARKER is the best, great attitude gets customers in and out

Cars are great and they have a good selection, just keep an eye out for the fuel charge. Rented every week for 5 years and drive an average of 70 miles. They usually charge me for about 10 gallons. If I ask they apologize. I think it's their way off making additional revenue.

I appreciate Alamo because they allow customers to book without a credit card. This is ideal for those of us who are working toward financial freedom from debt. The customer service is also always excellent!! I highly recommend Alamo!!

No complaints. Price was perfect. Car was good. Didn't have to wait around for a shuttle back and forth to Detroit Metropolitan Airport. They provided quick transportation back and forth. Put my luggage in their shuttles for me. Please be sure to leave a little tip to the driver if you let them help you. They are not getting rich driving us around. A couple bucks is fine. Myself being disabled, I totally appreciated the help with my luggage. Would definitely rent from them again. I think they are a little busier than some of the other rental agencies, so book in advance if you want to rent from them.

I had a family emergency and had to get home right away was down in Kentucky and we called them and they took care of us immediately the car was great that they gave me and it was easy to return so I would definitely use this company again the people were very nice and very helpful

Long wait time, acceptable vehicle, decent price. Seems like you get what you pay for.

The price was great, I was able to rent a Standard Elite SUV prepaid for about the same as what some other places were charging for an standard sedan. When picking up, there was almost no wait (surprising considering it was right before Thanksgiving), and the woman who assisted me at the counter was very friendly. The Ford Flex we received was very clean and perfect for our needs. I was surprised to see how well it was optioned (even had distance-controlled cruise control), very pleasant to drive. Dropping off was fast and easy, and the shuttles to and from the airport required almost no waiting.

Andrea at the Taylor, MI location was amazing! I was having a horrible time trying to get a vehicle ASAP after I was in an accident (so stressful) and she went above and beyond! I called two other Enterprise locations and they all basically said there was nothing they could do. I called the Taylor location and Andrea not only was pleasant to speak with she OFFERED to call other locations to get me a car ASAP. I couldn't be more grateful for someone to help during a stressful time like that! She deserves a raise!

I touched the star by mistake, the person I spoke with over the phone was rude. I was still making an enquiry when she said "this is a luxury taxi company" and she hung up.

Fast check out, got free upgrade as the midsize vehicle i reserved was not available. Friendly and helpful staff

We had a great experience. They gave us a great car for a great price and getting back to the airport for our return flight was so fast. The staff was all very nice. We did need to wait at least 15 minutes for the shuttle when we first flew in and we also didn't know where the pick up place was but once the shuttle came everything was great.

My husband and I rented a Brick Enclave and a sweet Jeep a couple of weeks ago. The environment was was fast and fun and they provided excellent customer service. Unfortunately, we do not remember the names of the individuals who assisted us but we would like to thank the entire staff at the Detroit Metro airport.

Excellent service, best car rental I've experienced. Of course the car helped 😉

Top notch young company.

I chose this rental provider because they were $2/day cheaper than a national brand in Priceline. Bad move. Do not rent from Executive for a few dollars savings. I got stopped by police within hours of renting because the plates are expired. Of course I am not liable but it disrupted my schedule. Before that, I waited 30+ minutes in line at the facility on a Saturday afternoon when they scheduled one counter worker (he was nice, but subjected to unhappy customers one after another - a management issue). They seem to have manual (slow) processes where they Xerox every person's license and require additional insurance check if your personal insurance is on a car older than 5 years. With one worker, it took far to long for a customer in front of me to call her insurance on a Saturday afternoon to speak with the desk agent and provide whatever verification Executive needs. I've never seen that before. The "best" (sarcasm) thing about my rental is that it took 15-20 minutes to get the shuttle, which is not as frequent as other rental providers. The car had crushed M&Ms and popcorn in the trunk that I had to clean out myself before loading suitcases. After the long line, there was no way I was going to ask the single desk worker to remedy that issue and make the rest of the line wait.

Good customer service