Home Nursing

Tou est tres bien

Does not meet expectations of a retirement complex for seniors. The administrator of the Vice Versa is not interested in working with the residents and even if this person smiles all the time you know nothing will get done - you are only being placated. The non service side and the service side DO NOT mingle at all - both sides are forbidden to cross over to the other side even though they share a middle complex (which the no -resident side cannot use the activity room). On the service side you get 1 meal a day and none on Sunday and it is disgusting. You play bingo Monday and Thursday night (if they can find someone to call the numbers). On my one hand I can count the activities held since June 2016. There are no organized trips or shoppIng ventures EVER. As prizes to an event once the residents received home made ketchup that was putrid. Another was paper doilies from the dollar store and the best one I witnessed was an eyeglass case that was empty. Many residents are fed up and at the end of their lease are moving out. They have issues with the elevators which are still not resolved. If you complain too much or ruffle feathers you get barred from entering the complex. A resident had to phone an ambulance and they could not come in because the buzzer to let them in did not work. If you try to talk to someone at Réseau Sélection to discuss the situation at Vice Versa you don't get any return phone calls. No matter how hard I try I cannot find anything good about the Vice Versa. You pay a lot of money for nothing you are even restricted as to when to use the pool. I know all of this because I'm an eye witness and I have a dear loved one residing at Vice Versa which is one of the worst mistakes we have ever done.

I would like to say that i have my parent at CHSLD HERRON, it is a beautiful setting. the staff is wonderful and very helpful and caring, my parent loves it here, the activities are great and lots of fun, they have made many friends. i'm glad my parent is happy, that makes e very happy, keep up the great work.

Tellement une belle résidence où règne l'amour et le respect. Les repas sont excellents et l'ambiance familiale est palpable. Le personnel est toujours souriant et attentionné. VRAIMENT LE meilleur endroit pour les aînés de St-Jérôme

Les gens formidables un service de première classe la propreté courtois bonne nourriture bref une des résidence a référé

Personnels sympathiques,activités pour les résidents,etc...parfait

Merveilleux!!

Superbe endroit. Seul bémol c'est encombrant.

Personne ne veut vraiment avoir besoin des services de cette résidence spécialisée en Alzheimer, mais lorsque la maladie frappe, savoir ses proches entre de bonnes mains permet d'avoir l'esprit tranquille. Connaissant la co-propriétaire depuis près de 8 ans, la voyant s'impliquer dans les comités provinciaux pour l'amélioration des services aux résidents et de l'attention qu'elle porte au bien-être de ceux-ci, je n'hésiterais pas un instant avant d'y référer une personne recherchant ce type de service. Elle n'hésite pas à faire appel à son réseau afin de préserver la qualité de vie de ses résidents. Un milieu de vie humain géré par des gens au grand coeur.