Home Nursing

Being newly married, my new husband and I (and our kitty Waifer) came back from a trip and decided we did not want to live in his house or my apartment anymore. He said to me I know where we are going to live - it is on Eglington and I've watched it being built from the bottom up, it's Scarlett Heights Retirement Residence. We arrived, met with the sales team and they showed us the available units. We chose one - a one bedroom overlooking Buttonwood Park, kind of just like living in the country in the summer time, and I’ve been here ever since (almost 11 years now)! I have found that the working staff are just the greatest people, our meals (like all places, have a few things to grumble about) but the beautiful a la carte selection to choose from makes up for thar. The rooms are kept very clean and I don't have to shop. We have a bus on hand though that will take you on outings and on shopping trips in the community too. I have met many dear friends here who we share day to day life with including attending many of the programs offered. There are many, many programs to choose from including cards, exercises, church services, educational talks and lectures, group entertainment, outings and programs with the local community. We also have a therapy pool which many places don't have. And we have a Tuck Shop that is open twice a week for everyday items and it is an excellent resource for those who cannot get out into the community. I can't speak highly enough either of the nursing care we have here either - there is always someone available to assist. Overall, I feel very secure, the diet is perfect (because there is choice!), there is no noise from my room (solitude), and being here almost 11 years, I have loved every minute of living at Scarlett Heights.

Trying to get a hold of anyone but have no mailbox number, Duuuu

Great retirement home. Staff are all very nice and friendly.

Though I’m not of retirement age yet, I have family members under the careful, attentive and watchful care of the staff at Shorthills Villa retirement centre and I’m not sure if you can get a better value or a better experience for a loved one. Whether my uncle Lou needed an air conditioning unit, a fresh pillow or a cold glass of ginger-ale (his favourite), they were ready and available to meet and exceed every request with a warm, glowing smile on their face.

Absolutely horrible place to work and put your loved ones. If you are new in the healthcare field perhaps try another home. Staff is overburdened and management is horrible.

Excellent staff that really care about their residents

DO NOT put your loved ones in this nursing home.. - They treated my parents horribly... - Dad was bedridden after a stroke, and they would put his food across the room where he couldn't reach it, as he couldn't get out of bed,, being paralyzed.. - His meds would be all over the floor,, and he was often left in his own pee/feces in bed... - Mom ALWAYS got less food than everyone else,, and when she would go to lunch, they would come in her room and rearrange things, to try and drive her crazy.. - I saw this with my own eyes when I visited my parents.. - They were targeted for some reason and treated very badly... - When Mom got pneumonia they gave her Pepto Bismal to drink,, instead of checking her out.. - I had just arrived there from out West, and SAW she was in terrible pain.. - Got them to call an ambulance, and when she got to the hospital,, she was diagnosed with double pneumonia.. - She got through it at 92, but went into vascular dementia.. - Two years later same thing, Mom complains about terrible pain and they gave her again Pepto Bismal to drink.. - An ambulance was called, and when she got tot he hospital, she was diagnosed with pneumonia and died shortly thereafter.. - The place may look clean and the people friendly,, but after you leave there,, they treat your loved one miserably.. - PLEASE,, do not put your loved ones there, they will suffer at the hands of these people.. - This is one of those 'bad' ones,, please try another nursing home... - These people made life HELL for my parents, and I don't want it to happen to yours..

This place should be closed down. Its filthy, and the staff are very rude. They charge a lot of money for rent from these people who some of them have no idea whats going on. Food is so below healthy.