Optometrist

Had an appointment here a few weeks ago, and saw Dr. Kadlec she was very pleasant and patient with my kids and I My 2 kids loved the staff and were very excited to go pick up their glasses, which were ready just a few days later.

Dr. Jubenville is the best. She has taken care of me and my kids for years. Including nasty eye infections that she followed up religiously for weeks

Thanks Dr Baker.I was there for my annual optometrist test that I require for my job. The Dr. went above and beyond the scope and caught something that could have left me blind any time with out warning. The layers of retìna in my were separating. That I got micro surgery done and got repaired. Once again thank you.

Love him

He’s a nice person and knows what he is talking about.

First off I am not some fanboy and I really don't understand all the negative reviews. This is a review of the basic service two pairs of glasses special. I went in with thinking I was about to be ripped off. The offices are in cheap locations and are very basic and clinicy looking. I went over the special before I saw the optometrist and the deal was as stated with no BS. I also checked out the frames covered first so no surprises there. I was told about extras like bifocals which I understand. The Dr Gill was fantastic and explained all questions,best optometrist ever first rate exam. Then it was off to Rebecca for the ordering. She totally went over everything including using insurance, or not, to find out what way was cheaper. She explained the lens and frame options so you totally understand what you're getting into before you place the order. I went with the advertised special, nothing else except bifocals. If you don't like plastic lenses then don't get them,but you will pay extra. So anyways I used insurance and it came out cheaper than the advertised special,are you kidding me. I am used to paying four times more for the same glasses elsewhere ,one pair. Order is placed and I'm out the door. Two weeks go by and I started worrying again about where my glasses are that I already paid for. Finally everything is in and ready. I try them on and oh my God, the prescription is perfect and the frames are fantastic. They really we're just about free for what I paid. Give this place a shot, for the price you can't go wrong. Just remember to listen for your options and don't order something you don't really want. I will never go back to my usual places CoOp and RX ever again. Rip offs.

Wow! Large selection of frames - friendly service.

I have ordered regular prescription glasses and had them help me with a pair of prescription sunglasses. Every single time I have gone I felt taken care of, and like they helped me explore all my options. I am a very picky person and can be quite particular, they were more then happy to put up with my indecisiveness and steer me in the right direction. I have worked with almost all of the employee's there and everyone was great and fun to work with. There is clearly a culture of positivity and support practiced at this office. Wish more places followed their lead!

I've been coming here for two years and haven't had a problem. I've seen some new faces this year, that are very friendly. Dr Murphy is very attentive and takes your concerns seriously, I have pretty bad vision and he was able to update my prescription in the matter of minutes. The office manager and assistants are courteous as well, helping you look for the style and color of frames you want. They handled my insurance matters and best of all, I can see better! What more can a lady ask for?

Worst customer service. Everyone is "RUDE" including the doctors. The manager don't know how to run this place. I don't recommend it at all. Run away people don't go there unless it's a life threatening situation! Lol

Nice and newer building. Parking is free compare to their old location. Only thing prices for buying glasses their are not very reasonable. Also very high quality glasses are not available their.

I visited Henry Ford Optim Eyes Ren Cen location on 2/13/23 and was serviced by optician Mela. I was there to fill a prescription for eyeglasses. Mela provided me with commendable service and made me feel like a valued customer. She was patient, kind, and professional as I tried on an abundance of eyeglasses. I was there for quite a while and Mela waited on other customers all while continuing to assist me with making my selection. She let me know which glasses looked nice on me and which glasses did not. She informed me of an eyeglass savings plan and, I bought two pair of glasses. She even worked past closing time to service my needs. Because of Mela’s outstanding service, I recommend this location for anyone looking for optical services. Thank you, Mela, for exceptional service! I appreciate you.

The office and staff lacked organization and were out of sync. My services were rushed as soon as a demanding customer walked in and I was rushed out the door after paying.

I was very happy with the service that was provided to me. The doctor checked my eyes twice on different days just to make sure that my prescription would be correct. The staff particularly May was extremely helpful with my selection of frame and making sure that I was happy with my purchase. I definitely recommend getting your prescription glasses at Rose City Optical.

Very good customer service!

The best health care experience I've ever had! I've simply never had so much fun at any doctor's office. They treat you as if they've known you since day one. They bend over backward trying to get you in the right glasses, and try to save you as much money as possible. They accepted my Medicaid insurance, and seem to accept all medical plans. JB even put in a call to his friend to make sure I could get into a jazz show for free, after my appointment! After 1 visit, I consider them family. They are a gift to the city of Detroit!

I went here for my eye exam without insurance, I came in around 3:30 with no appointment and was seen at 4:20, not bad at all. The exam and eye doctor were very sweet and nice. They have a nice selection of frames which I loved. With 2 frames (DKNY & Rayband) and my lenses and exam, it was $400 total which is not bad at all. I would recommend calling for an appointment first if you dont want to wait. Good place I would say :)