Optometrist

Good place, great prices and friendly staff. What more could you ask for?

Bad bad service.First they said they dont do direct billing but I found out from other branch that they do.Once they receive my money then they practically ignore you

No longer in business. Lung function facility now.

Both my daughter and i have had great service at FVC!!! Friendly, helpful and quite accomodating!!! dont let those bad reviews keep you from going there!!!

Had an AMAZING experience at the one in Capilano... should have gone back! Screwed up my glasses TWICE then acted all condescending when I asked for a refund, telling me that they "didn't charge [me] when [my] perscroption changed." That's their POLICY!!! 30 day guarentee! Don't act like you did ME the favour when your policy states I am allowed to change my perscription within 30 days. The problem is that your factory screwed up my lenses TWICE. I don't deserve to be punished for that.

I have become patient and customer of the Icon Vision Care (Londonderry) location for several reasons. Not only does the practice offer a wide array in frame selection, they are very professional, efficient, and definitely give amazing customer service. They always greet you with a warm greeting and smiling faces and really do make you feel you are being cared for with your best interest at heart. Cristina and Danielle helped me to find my first perfect pair of glasses! I have both reading and distance corrections that work without any effort on my part! Dr. Chong is not only extremely knowledgeable but also very kind and accommodating. He is someone you can easy talk to and get great care from. During my last visit, he proved to be loving and genuine person and went beyond his job description to help me. I cannot describe how grateful I am for him. Thank you very much Dr. Chong. It is the small gestures that are often most appreciated! I will keep recommending you to anyone who is looking for an optometrist and wants to be treated with the utmost care and top-notch skills.

Went here to get my eyes checked. They said i had astigmastism. They said i should get glasses to correct it. I bought glasses and it didnt seem to do anything. I thought if the optomitrist says i need it than i guess so. I misplaced my glasses for over a while now and finally went to an actual eye doctor and they said i had a different prescription and little to no astigmastism. They wrote me an actual prescription. Which I never got one from here. My aunty also came here to get their eyes checked, and told the same thing. So she bought the glasses. When I went to an actual eye doctor, he said these places do that to sell their glasses and get business. Be careful where you shop .

If you’re looking for unprofessional service twice the wait time for your glasses then this is a place for you I would not recommend this place to anybody. The only thing there good for is making up different excuses as to why your glasses are not being finished at a reasonable time they tell you 2 to 3 weeks you’ll be waiting 5 to 6 Save yourself the hassle go somewhere professional this is for the sherwood Park location

They are very good and competent and personable and professional. But very expensive. $140 for an eye exam and prescription glasses can approach $1000. Yikes! If you have a good health plan then you are fine.

I will be sending all of my friends and family to fyi doctors. There doctors are great and staff is very knowledgeable. And they were very patient with my 4 year old son!

Great staff and environment! Dr. Fletcher was very friendly, knowledgeable and professional . Great selection of eye wear, overall experience was very good and I would absolutely recommend!

Professional friendly staff, excellent service, clean modern office with a personal touch lacking at many of the chain stores. I would take my parents or children here.

I saw Dr Fung yesterday for my dry eyes and she was the best optometrist i've ever seen. She was extremely knowledgeable and friendly. The staff were very friendly and accommodating as well!!

Both Mandy and Becky are such an amazing team. They are extremely attentive to their customers and go above and beyond to meet their needs.

I was extremely picky but Natasha spent a lot of time helping me find the perfect pair. She wanted to make sure they not only fit me properly but also that my frames expressed my personality. Natasha was kind and bubbly and made me feel very comfortable, she was also very knowledgeable and made sure to explain to me/show me how my glasses should fit. Heather also assisted myself and the rest of my family. She did the adjustments on our glasses and was extremely patient with my mothers excessive questions 😂🙄 Overall a very welcoming atmosphere with knowledgeable and friendly staff. We will definitely be returning in the future. Thanks for all your help guys !

My experience at Ottewell Eye Care can only be described as fantastic! The doctor was incredibly thorough in his eye tests and was able to answer all my questions. He was patient and I never felt as if I was taking up his time. The same can be said about the staff working at the clinic. All of them were great and very helpful. I got my first pair of glasses at Ottewell and I was impressed with how quickly they came in. I only had to wait three business days which was nice since I was getting a lot of headaches from my work computer. I would go back in a heartbeat. Highly recommend Ottewell for everyone!