Car Rental

Closed down

Great rates, service, choice of vehicle

The worst experience ever ! My husband and I rented a vehicle for 3 days to visit family on the other side of Newfoundland while we were vacationing on the west coast. When we got the office it was closed with a note on it saying to call some random number if no one was available.. I called the number and when it started to ring I could hear the phone in the office that was empty ringing. About 10 min later some guy who looked no older than 16 showed up in a van and said we don't have any vehicles, I said what do you mean? We booked a vehicle a few days ago and showed him the reference number. He responded with sorry we have no vehicles left and offered us a ride somewhere in town (corner brook) when we were due to be grand falls that afternoon. After about 10 minutes of arguing back and forth we just left, needless to say we will be booking out rental vehicles with another company

The customer service is great. My flight was delayed and didn't get in until 3am and she was still there waiting for us that needed to rent a truck. Now the bad side. The truck I got was 6 years old, drove like a tank and smelled like someone been smoking in it for the last 6 years. Had to have the windows down whenever I was driving because the smell was so strong.

Can't even drop off a car from Winnipeg there, not super convenient

Absolutely horrible service. We went in this morning with a reservation and the 'lady' working was incredibly rude and unwilling to help. Even though we worked with her and supplied her with all the necessary identification she continued to be incredibly rude and the entire time made us feel as though we were a complete burden. We've always gone with Enterprise and after today we will definitely be sticking with them.

Great manager, good prices and vehicles

NEGATIVE 5 STAR OR 10 For all that goes. Lie about return time, cost extra $140. Lie about the refund check/ deposit. Should be to you shortly, 6 weeks later. Not a sign of any responce, except the bank. All Because mgr. Left early no one could print a return slip. Only employee was unqualified.

They make the paying customer park the rental in specific spots and get all the mileage info for them. Not sure what they’re getting paid for. I’ve never experienced that at any other car rental location.

I returned a car to this location, and as I was waiting for my flight to depart, I couldn’t remember if I’d taken something out of the car. They went to check for me and sure enough I did. They brought it to me at the airport cafe with a smile. Thank you!

Fast service, very sweet and polite employees and excellent quality. They ride me back to my hotel after I got back the car.