Car Rental

The staff was helpfull.

Really happy with my experience there .

READ THIS REVIEW! So back in April 2018 I booked/reserved the Jaguar F Type drop top for a wedding in June. Given that I reserved it way ahead of the event I thought I would get the vehicle of my choice. But unfortunately two days before the wedding they said the drop top isn't available but the hard top is. Naturally I was disappointed but I went for the hard top. I agreed with one of the sales team for the car to be delivered by 9am. But on the day of delivery it was delivered at 10am. It was a miscommunication because their office opens at 9am and it couldn't have been delivered at 9am. The representative that delivered the vehicle was dressed very smart and was very professional. He even gave the car a wipe down after he delivered it. Because the vehicle of my choice was not available to my surprise they upgraded free of charge to the 5 litre supercharger model. This model is considerably more expensive to hire and I was really impressed that Enterprise did that. Also, from the get go they increased my mileage allowance from 200 miles to 400 miles free of charge as well on request. By the end of my time with an amazing vehicle I went over 400 miles but they were nice enough not to charge me for it. At this point I am already very impressed and pleased with their service. After they took the vehicle back the team manager emailed me to let me know that the vehicle has been returned in pristine condition and as an incentive for the inconvenience they caused me they threw in a 10% discount for my next hire with them. My vehicle became the main attraction at the wedding as well! World class service at its best! With this level of high service customers will always go back. I know I will and I am looking forward to doing business with them next time. Thanks Enterprise!

I found these guys online. They had great prices to rent a car for a day (24 hours). We found the address on Google maps but it was wrong. It was in the marble Arch Q Park (I have Google send the right address). It is located at enterprise car rental. I called and they explained me how to get there. When we got there they were so nice and polite! And for a nice price we got a fully insured car, which was maybe a few months old. They told us that we were just outside the payzone off London. So we could easily exit London, but if we wanted to go to the center we had to pay 12 pounds. They explained everything about the car and I was prepared to go for a drive. When we returned te car they were curious where we went. When we told our story they were sincerely happy for us. They checked the car and deposit our money back on our accounts. We were really happy with the service and the car and if I ever come back to London and need a car. I will definitely stop by again!!!

No branch here

Very good service on several occasions.

Great location less than 5 minutes walk from Euston station. Friendly, social and really efficient staff. Clean and tidy office. Great value for money. I've hired so many cars and have only ever had one situation which was handled excellently. The car tyre warming light came on about a mile after I'd picking up the car, I planned to just go to a garage and put air in the tyre so I phoned them to let them know and they said "Come back and we'll sort another car" the replacement car was ready by the time I got back. I highly recommend.

ye m8 soz laaa got chased by the 5-0 and had to burn the car

Excellent service by staff at Sixt Park Lane. Upgraded car, easy and fast pick up and return. The exact opposite of our experience at Europcar

Good cars

I have used Royal rentals 3 times now and have been very happy! They clearly look after their customers. This is matched with high specification cars which really sets them apart. Already looking at their new cars to see which One i can hire next.

Hard to locate in the car park as there's many entrances so 1 star down. But polite staff, quick collection and I'm out

This was a brilliant find for me. No more getting off a long haul flight to wait in line at a rental office for ages to get a dented or scruffy rental with the model I hadn't booked. City Mini met me at Heathrow Airport and went through the car before I drove it. I got to drive a wonderful Mini Cooper - automatic, Satnav and Bluetooth provided. Effortless.

Top quality service!! First class all the way!! Very professional and polite, they know how to treat there customers, can't say enough I will definitely use them again!! .

Thanks Starr Cars, Top service. I booked a Ferrari; the car was in good condition and was not changed for another model which can happen with some of the less reputable companies. I also booked very last minute. (1.5 to 2 days before), and because I am an expat there was a complication as money had not cleared from my overseas account, (my problem). Starr cars mitigated the issue by slightly reducing the deposit. I still had to effectively pay more than once by giving cash on the day. This was a worry to me as I had not used Starr cars before. However the worry was needless as the late overseas money transfer was immediately refunded. Thank you Starr cars for your professionalism, and integrity, I will definitely use your service again.

These are fantastic fellas who will bend over backwards to provide the best customer service. My go to place for rentals. Keep it up guys.

Avoid this Avis at all costs, especially if hiring an Auto! Grossly incompetent, poorly trained staff and terrible customer service. Although booking months in advanced, we arrived to be abruptly notified they had no cars available. They had allegedly contacted me but when pushed, they had no number or email on file. Their only solution was to give us a refund and try hire a car elsewhere. After an hour of negotiations and talking them through how to do their job, they finally found a car at a nearby Avis. This collection was also a nightmare, they hadn't actually informed the other branch that we were collecting the car so when we arrived it had been allocated to another customer. We eventually managed to find a vehicle after some more negotiations and drove away with a car that had neither had the chance to be cleaned or refueled. I was happy to just to get out of the hell hole that is Avis though.