Courier

I have been dealing for 3 years, every week with this UPS Store. Excellent service and always ready to help out and find solutions to sometimes complicated shipping situations. 5-star to Gerard and his staff. Guy S. -

Very limited hours so inconvenient but gets the job done

Very good company and enjoyable to work for them

Least convenient shipping service I've encountered :/

I stop there every 2 days

L'étoile veux tout dire !!!

I needed a package sent from one Canadian city to another. As a visitor, I did not have an address to receive the package in Montreal. FedEx was able to hold the package at this center for me. It was great to know they offer this service and it was hassle free.

Had to drop off a package for an item I was returning to a vendor. Service was excellent. Effortless on my part

great service!

Quite frankly the WORST delivery service I've ever had the misfortune of dealing with. Wish i could give negative stars. Amazon should cut all ties with this garbage company. I've reached a point where I'd rather pay an extra fee to NOT have my items delivered with them. I thiugh intelcom was bad but purolator is even worse. 2 Items ordrered from Amazon - failed delivery attempt because they only ever deliver when you are at work. Contact them to reschedule delivery for 1 item as have only received 1 notice so far. Request evening delivery so i can make sure i am home to get it. The lady says - "yup no problem it will be delivered between 5-8pm the next day." It's thursday. She sounds annoyed and bothered that she is speaking with me. Call the next day to request evening delivery for my 2nd item. Different lady tells me its not possible to guarantee evening delivery she can only make a request. I tell her that's not what the other lady said. This lady tells me the other lady is wrong and offers me a reference #. The other lady never even offered me one. I say fine, put in the request. It's now friday. Purolator is closed weekends. So i expect this will be done on the monday. On SATURDAY i get a weird call from what seems to be a delivery driver who leaves a message and tells me it will cost me $50 to have my items delivered in the evening. If i am ok with this to call Purolator and confirm it. I call Purolator which promptly tells me its CLOSED. I am not ok with this. I contact Amazon who tells me they will reissuethe items. Which unfortunately is delivered again with Purolator. Of course, failed delivery AGAIN. Call Purolator AGAIN (3RD time now) and tell them to move my items from Lachine to Robert Bourassa location. I am assured the request is made in time. Today - shocker - Purolator IGNORES the request and delivers to my house again (it fails) and returns my items to Lachine - where i specifically requested THEY DON'T GO. Call today and even the agent says "yup i see the request, i see it was put in on time this should not have happened." What's the best he can do for me? File a complaint. Which I don't expect to go anywhere. I have absolutely zero faith my items will be where they are supposed to tomorrow. Absolute garbage company with garbage delivery drivers. Get delivery with them - good luck ever getting your stuff

Worst courrier company I've ever had to work or deal with. In a nut shell they do not even pay their employees and if you work with them using your own vehicle you not only pay your own gas and maintenance but you're basically making a lot less than minimum wage, how is that even possible in the courier business i dont understand, you can make more at McDonald's working 25 hours a week than here. I had to open a CNESST claim over them just to get wages earned from working. I'm not sure how they can operate in Quebec.