Eyewear & Opticians

In August I paid to get an eye test done with Wainwright Eye Care. I was also charged for a pair of trial contacts which the optometrist did not help me put in. I was told to go home and put them in myself, which I had no clue how to do. When ordering my contacts I decided to instead go through Costco since it would have been a 2 hour drive from Edmonton to pick them up and they were also half the price at Costco. When I called Wainwright Eye Care to ask them to fax my prescription they refused. They told me that it wasn’t valid and Costco would not accept it. I called Costco and talked to them and they said that the vision test prescription was all they needed. So I called back wainwright eye care and they gave me excuse after excuse as to why they could not fax my prescription and continued to say that it would not be accepted by Costco. After 7 phone calls with them, I insisted that they fax the prescription and they finally did. As Costco had stated, the vision test was all they needed to order my contacts. When I got a copy of my “prescription” from wainwright eye care it ended up being sloppily written on a fax sheet with a note stating that I was provided contacts by them but never came in to follow up. They were very unprofessional and made trying to get my prescription a frustrating and difficult experience.

Dr Chaudhery and her staff are all fantastic! Friendly service that keeps us coming back.

Good service and friendly staff...decent selection of frames. But..... their "sale" prices are comparitive to their competitors non-sale prices. And the absolute worst part about this place? All their lenses are done off site, so its a 10 working day (2 week) wait to get your glasses! The other places in town make them in house, an hour wait. And when I showed up the following day to cancel my order, because I decided 2 weeks was too long to wait, nope, can't cancel. Wouldn't recommend this place

I have been going to the Occulist for the past seven years at least (the last three pairs of frames). The selection is excellent and the service outstanding. Don knows exactly the pair of glasses for me - I don't even have to look through the store - his first recommendation is always spot on! My wife loves the service and products here too. Best in town.

Barb Versteeg is simply awesome. Highly recommended. Do yourself a favour and get a pair of DriveWear sun glasses!!! Best thing you'll ever do.

My girlfriend hasn't bought glasses from this place yet, but the service and knowledge from this place is very impressive! Haven't experienced anything close from any other glasses store. Worth stepping into just for their expert opinion.

The woman knows her stuff....very helpful.. Helped me & my sun get new sunglasses. Highly recommend ....Hassle free , great selection. Priced accordingly. 5 STAR

phones messages go unanswered,

Nice and friendly. Offer great deals. Good collection of frames are available.

Very poor quality glasses. Paid $350 for a pair of glasses, the lenses are easily scratched by normal daily using. I have worn glasses for more than 15 years. This is the worst pair I bought. Keep away from this store, don't waste your money.

Mailed my titanium framed glasses from Pickering Ontario for repair of a broken bridge, returned within 13 days with almost invisible laser weld and also new nose pads. I could have sent them to a repair centre in Toronto but for $99. Very satisfied with the speed and cost at Laserfix.

Very helpful staff and reasonable prices for lenses and frames.

Fantastic service. Really cares about selling you frames that look great.

Dr.Tran is very nice and accommodating! highly recommended