Eyewear & Opticians

Friendly!

Amazing experience, friendly staff and overall would recommend to anyone.

Really good service, I would def go back and recommend it to others

He was handling my brand new glasses that I had recently bought in London and he drops it and breaks it. He then asks me how much they are worth. The frame was genuinely expensive and the price baffles him so rudely he asks me to stop lying. I still had the receipt which I tried showing him. He wouldn't even look saying that he can also get that piece of paper made. I desperately beg him to relent but he wouldn't and finally said that I have no proof that he broke my glasses. At this point I just walked out of his store.

I went in to get my eye exam waited quite a while for my exam which I expected. Got in to see the doctor for him to tell me he couldn't do the exam because my eyes where to dry and u should come back and he would not charge me. Which is great customer service I thought until 2 months down the road I go for an eye exam and they tell me I was charged for one prior. They charged me for an eye exam they didn't do and assured they would not charge me for. This is not acceptable and now I must pay out of my pocket at there fault. They got paid for a service they didn't do.

My family and I have been dealing with Avenue Optical for more than 10 years and we have had nothing but a pleasant experience since day 1. They have consistently provided a great selection of frames, affordable prices, and impeccable customer service - the reason why we don't choose any other Optical Store.

I really appreciate the effort the staff took in finding me the right pair of glasses. He definitely went of out of his way to meet my requirements.

Plenty of designer frames and excellent customer service !

They’re really good

Highly recommend. This business is top-notch and the service next to none. My old day (92) keeps knocking out his lenses or sitting on his glasses. Every time I take them in, it is fixed within minutes for no charge. This is a big help. My own glasses are excellent and delivered in a couple of days. This is a must attend business!

Been dealing with Kanda Optical at the Eglinton W. location for the last three years. Very friendly and professional staff also quick response to orders etc. I am a repeat customer and will continue to be. A special callout to Anjou? I am not sure if this is how her name is spelled. She continues to provide me with very friendly and courteous service. John T.

Excellent owner/manager. I got the frame I was looking for given the fact that it was a very rare brand I wanted. The staffs were very friendly and patient . I would want to come here again and even make referrals .

I just discovered the place! Great eyeglasses, great price and great friendly Salesperson.