Flooring

A smooth efficient process from start to finish. Tom was absolutely great to work with, as was your installers! A smooth efficient process from start to finish. Installers arrived on time and completed the install in a timely manner. Leaving the area finished beautifully. Would definitely recommend your business.

Wonderful service. They came to me with carpet samples, I picked the one I wanted, very reasonably priced, once we made the decision carpet was ordered, delivered and installed within a week. The installers were wonderful, quick and very friendly. Had the job done in no time at all, cleaned up and left no mess. Would definitely recommend them and would personally order from them again.

We recently hired Innovative Flooring in Exeter to install several hundred square feet of beautiful Vinyl Flooring in our bathrooms and entries. At the same time we also had almost 1000 square feet of Berber Carpeting installed as well. Darryl came out previously to leave several samples to assist us in deciding what profile we wanted and to do an accurate measure-up of how much of each we needed. GREAT CUSTOMER SERVICE! Soon after we made our choices, Darryl's Installer came out to install the vinyl and carpeting. He did an awesome job and and was very friendly and highly skilled at his trade, we have had many comments on how our floors look so amazing. We would highly recommend Innovative Flooring. They have a great selection from which to choose, and their Customer Service is second to none. We had them back to lay a sub-floor and hardwood profile vinyl flooring in our dining room and it looks so good, many of our guests think it is actual hardwood flooring, but far easier to clean! Great job guys, keep up the great work! Warren and Lori McCoy

Go with a more reputable company or you'll get what you wish you didn't pay for. They would cancel or postpone without notice. They made promises about the job that they completely ignored. They managed to tear chunks out of my hardwood when sanding and did nothing to fix the new holes. They left giant gaps unfilled after I had directly, and repeatedly, asked them to fill them in. I asked them to re-secure loose boards before the job had even started and they assured me that they would fix them and then didn't. The final result looked lifeless and bland, and I can't believe it was the coating/treatment that they recommended. I fully regret doing business with them. They were lazy, inconsistent, and outright lied to me.

The best service! The best selection! The best prices! The best quality!

The elder woman at the front is clueless of what she is doing. You ask her a question and she says she doesn't know.

👍😂

These guys are great! Best qualities: creative, efficient & honest! They completed a full kitchen demo and redesign in about two weeks. We got to see cool plan sketches for the design and they offered several great ideas and options for us to fit our budget. We threw some curve balls at them which they handled like pros; taking care of everything we requested and more! For example, we didn't plan for new flooring but during demo, my husband and I decided it would be wise to have it done while the rest of the work was going on (we also ended up having them replace both bathroom floors while we were at it). Clay added this to our invoice and they had it done before we knew it; also replacing our old sub-flooring and bad areas of drywall. We threw a lock-box on the front door and let them come and go as they needed. They helped us resolve several budget issues with creativity and even returned a small check to us a week after completion stating we had overpaid by a small amount. Clay, who works the show room, really knows what he's talking about- he is also very patient. Sunny & the other designers were so sweet and helpful as well and I loved that someone from the office came by almost every day to check on progress and quality. I trust these people whole heatedly and will use them for more projects in the future.

Very friendly, professional, affordable, and timely. We hit a minor snag with flooring subcontractors - they did not leave our baseboards in the same condition as when they started - but the day after we talked with Capell Flooring, Justin was out the next day cutting, replacing, and painting all the damaged baseboard himself! Another plus - Matt personally returns all emails within 24 hours (usually much sooner). Such a good experience - we will use Capell again for any flooring needs!

Great service !

JJ has great floor people. They are just finishing a ceramic job at my place and it looks amazing. Definitely recommend!

I recently had Chad and Total Flooring install carpeting in 3 upstairs bedrooms and hardwood on the main level of my home. From the beginning until the end, everything went seamlessly. I was very nervous about a few loose pieces of plywood in my sub flooring, Chad assured me that it wasn't a problem, and that they run into that a lot. When the old carpeting was pulled up, they screwed down the plywood and the squeaks are gone. We went with the Smartstrand carpeting and Mullican 5” wood and it looks, feels, incredible! Everything that Chad promised was delivered. Alex, his hardwood installer was on time, fast, and did an incredible job! We have open steps and they look great with the new wood! I couldn't be happier and will definitely recommend Total Flooring to my friends and family!

Had these Guys come out back in FEB (2019) they Did a wonderful job . Anthony was Very candid, Almost to candid, but i like honesty, it was almost refreshing. i didnt know how the floors were going to turn out considering there 70 years old, but i am satisfied to say the least. forgot to do this 6 months ago and happend to stumble across you guys on the web, sorry so late anthony :) floor is still beautiful. thanks you guys

Very nice & relaxing. Knowledgeable, nonagressive salespeople.

In July, we bought a brand new floor for our master bedroom. First the quality of the floor was lower than the one they exposed in the shop, then after 6months, it's full of brown stains due to humidity...they should have adviced to add a protection against humidity...like another seller told us to do (we should have listen to this seller!!). Overall, I'm very disappointed. I paid a lot, for a low quality, and I have to do it again 6months after!