Furniture

We don't write reviews, but we wanted to thank our sales guy James. He made our experience easy and fun, he's very informative and didn't pressure us at all. After our furniture was delivered we had a minor issue with the ottoman, so we went directly to the store and spoke with him. Luckily they had another one in stock and they quickly made the exchange for us. Thanks James & Toni for providing great customer service.

I wasnt impressed with my recent experience at all.... such a head ache.

This place is dangerously awesome!

I love how you can pick your furniture style and color.

I found that the salesperson - Steve to be very friendly, helpful with suggestions, and had a wealth of product knowledge. He was not pushy and in fact very patient as we completed comparison shopping elsewhere before coming back to Kincads to make our purchases. The interior design in home consultation proved to be invaluable and the designer - Carol Ann took the interest and time to explain her thoughts behind the furniture recommendations. Looking forward to seeing the selection in our home.

May 2018- Great gem in Bowness.....shhhh...our little secret! Update (October) Still great...but a bit of advice...if you need to check the value of everything online before you sell it....hmm....customers pay to have their "junk" removed....it's not new stuff....something to keep in mind.

Great little shop with super friendly staff.

Post sales customer service needs improvement. Would consider purchasing in the future if the service improves.

Ordered the Laurel bedroom collection and very happy with the quality of the furniture as well as the friendly, efficient white-glove set-up service, all the way to rural Alberta. Can highly recommend and will be ordering a dining room set shortly!

LOOOVEEE this store!!!

Really good customer service and gorgeous furniture for sale!

My experience at the store in signal Hill has been horrible. Over the past 2 years I have spent thousands in this store. I won’t be going to this store again. And have had my mom return items that I purchased lately. My reason for the returns and for not shopping here is bc of the manager at this store. She is rude, impolite. Treats her stuff horribly, and honestly was just a total B—-h every time I’ve seen her. I’ve decided to not shop here ever again! I don’t need to be abused when I go to a store to give them money. The staff are awalways nice. I’m not sure how they can work for nasty person like this. I feel bad for them. This person should not be working with people on any level she is a nightmare I will go back to urban barn as they know me by name and are always nice and respectful.

We have worked with Melanie at Head of the Bed for a number of years, and we are always pleased with the master piece she comes up with. She is very hands on and creates beautiful hand made pieces of furniture--and it doesn't stop at headboards! One of our go-to trades when designing custom furniture. Excellent attention to detail and exceptional customer service.

Went to this locations "friends and family" discount sale yesterday. The salesman was SO excited to tell us about this *Exclusive Opportunity* that they were offering everyone 35% off all regular prices. With having our eye on a set of nightstand tables we were going to purchase them during the sale. We lifted up the price board to see that ALL PRICES WERE MARKED UP 36% from what we saw in January. I am assuming that this is not a coincidence and was done for their sale. What a joke!!!

Incredibly unique pieces of furniture and decor that will not disappoint

Professional service and great prices. The staff was very, very helpful. Very pleasant shopping experience.