Furniture

Very helpful, knowledgeable and friendly. If you are in the market for a hot tub and you are in the area definitely check them out

Made several visits over past three days & came out 100% satisfied - customer service is exemplary - lots of assistance but no hovering. Highly recommend!

Bombay is a good brand to me, but not for this store. On Jun.4, 2018 7:00pm, I and my wife went to pick a table, a young man sales was there, no other custom, he was not busy, just follow us while I and my wife move the table to outside , it was OK that he didn't help, he didn't have to, but he even didn't help to hold the door, while I backout to open the door very difficultly, he just stood far away and look........

I went into the store, knowing what I wanted. A sales representative by the name of Saima warmly greeted me. I explained what I was looking for and she had lots of advice and Info on how to get it, Quickly! No hidden fees, everything out in the open. It was a smooth transaction and she was easy to talk to. I recommend talking to Saima if you need anything from that store. The manager was also very respectful and helpful. 5/5 will shop there again. Thanks David

Beautiful, modern, tasteful home furnishings.

I highly recommend this store, especially if you get to deal with Paul McKenna. We had already gone to 2 other mattress stores and compared prices with an additional store online. The other stores were fine and their prices were decent. However, it made all the difference to work with Paul. He helped me find the mattress that would provide the right support for me. It's important because I have serious health issues. If I had simply gone with the other stores, I probably would have bought the wrong mattress, used the wrong pillow, and continued to experience pain in the mornings. Salespeople are supposed to know their product and help you find the right one. He's the only one I've seen who really does that!

Customer service is absolutely terrible, which we read before ordering a couch from them and ignored. The couch came damaged twice, even though the packaging wasn't which suggested it was damaged from the factory. The bottom frame was broken on the first couch and the fabric was ripped from the factory on the 2nd, which, as they pointed out multiple times, they "graciously" paid for the shipping back of their damaged couch, as if they were doing us a favor by taking back their damaged product. The three phone calls we had with them were frustrating, they took forever got back to emails, and even then sometimes they would never respond. On the phone they were condescending and refused to exchange the 2nd damaged couch for a new one. In the end nothing was resolved, and they sent a return truck without telling us (!) to take away the couch without replacing it, which felt very shady. We were happy just to be done with the company so decided to let them take it. They're still processing the return though, and have offered nothing in way of a solution or compensation for the ordeal. I highly suggest you look elsewhere even disregarding the service issues, as the couch was just alright in person. The stitching wasn't straight along the back, and some of the fabric lengths were slightly mismatched. Not a huge deal, but disappointing quality nonetheless. We've had a much better experience with both Wayfair and West Elm online, both of which we had to make shipping returns and had pleasant experiences.

I highly suggest you dont purchase from this company. I purchased a sectional couch and asked to open it there to check it, they insisted it was correct and said if its not we will pick it up and sort it out. I hired a truck and all to collect it and now they want me to hire a truck & drive 100kms to take it back for a refund. Glad I have a lawyer in the family as I will be taking action. They say the picture on their website is incorrect as manufacturer doesn't make it in the color I ordered it. So they have false advertising and dont care for their customers.

Ruff HandMade is one of the most reliable, professional and detail-oriented vendors that I have used in my design business. I can trust them equally with personal projects and large-scale commercial commissions.

I want to say thankyou to leonexpress service.He is very professional and provides service with care, patience and he helped me alot!

Good deals on home furniture, mattresses and all renovation needs.

This place was amazing. I got everything I needed for way less that what I thought I was going to pay. Will be recommending to friends and family!

Paul did a great job with an upholstery and repair project on our oversized sofa. His service was prompt, professional and very reasonably priced. I can’t recommend him enough!