Hearing Aid

The staff at the Fort Myers office is very professional and knowledgeable. They are always happy to help. Would recommend!

I have been a client of Hear Again Audiology for twelve years and have been very satisfied with the experience. I have full confidence in Dr. Goetz. She is the ultimate professional. She listens, understands your hearing problem and provides a solution. I am comfortable recommending my friends and family to Hear Again Audiology center.

I went to see doctor Kopp for tonsillectomy, he tried to talk me out of it due to my medical condition and gave me some instructions to try to treat it alternatively. At the end we had to proceed with the surgery and he was extremely careful and everything went very well and recovery was a breeze. He is one of the few doctors that actually takes his time and cares about his patients.

Chuck knows what he's doing. I'm very happy.

My experience has been terrible. I was lied to The hearing aids don’t work I am going to have to sue I. Would advise anyone not to go to Sams club.

I can hear again! They are great!

Wonderful experience on many levels! Doctor highly skilled and exuded professional integrity. Office staff and atmosphere very comfortable, relaxing. The resident dogs were icing on cake. I walked in with anxiety, concerned I had to face early hearing loss. The dogs removed all angst. Finally...medical care intertwined with humanity!!!

Very satisfied with the quality of the service that was provided. Rich did an excellent job of testing my husband and explaining everything. We valued his opinion and explained all our options. Very conscientious. Office calls to remind and confirm your appts.

For those of you with from this area with hearing issues, this is the Best Audiologist in SW Florida.

The worst experience I have ever had with a healthcare facility. Despite the office receiving the referral letter and documentation, they insisted I have a hard copy before I could be seen. In my attempts to procure that information they blamed the other doctor office and even myself instead of taking responsibility for their shortcomings. The staff was rude, very impatient and uncooperative. When I was finally seen by the doctor I tried to ask questions regarding the tests the doctor wanted and he refused to explain and then stormed out of the room! All around the office treated me as if I was wasting their time and completely invalidated my concerns. Their behavior is shameful, completely unprofessional and I will not be returning.

Recently, I visited the Connect Hearing on 41. I was greeted by Denise with a friendly smile. She was more than happy to clean my hearing aid as well as instruct me on how to do it. She then provided me with the tools so I could do it from home. Now, all this may not sound like much. However, not only did she provide me with unsurpassed customer service, her attitude towards me and her job were top notch. Don't take my word for it. If you are in the Fort Myers area, be sure and drop by the Cleveland Ave store and ask for Denise. You'll see what I mean. Thank you, Denise!