Hearing Aid

If you are looking for a hearing aid center where you will be treated with respect and your concerns about hearing loss be addressed look no further. From the Audiologist to the receptionist..this is a 1st class customer focused hearing aid center where your hearing is their number one priority. My experience is with my mom who has been wearing aids for about 10 years...she purchased Starkey aids from a hearing aid retail center that went out of business shortly after she purchased them so she was unable to receive follow up customer service. And then she was referred to another retail center where their only interest was to sell my mom new hearing aids without servicing the Starkey's she had...and yes they were a Starkey licensed provider/servicer. years went by without her aids being serviced until my mom and I found Amplifon Hearing Aid Center. We located them by contacting the Corporate offices of Starkey looking for a Starkey center in San Antonio...This is the perfect hearing center for someone that has hearing aids or someone is in need of new hearing aids. The Audiologist took time to update the firmware, software and even perform a "repeat the words after me" test so to see if all of the adjustments made were right for my mom. And they were! It's frustrating enough to lose your hearing but when every hearing center you go to only wants to sell you new hearing aids @$6150...when the ones you have simply need adjustments that is poor customer service in my book. At Amplifon Hearing Center customer service and your ability to hear is their number 1 priority.

Allison was extremely helpful assisting me with accessories for my Oticon hearing aids and explaining the STAP program. She went out of her way to make calls for me. I highly recommend this office for their professionalism and courteous service.

I've purchased the invisible hearing aids over a year ago at a different location and continuously was going back and forth and the hearing aids were also sent back to the company for adjustments several times but none of it has met my needs. I've decided to come to this location and met with DON, all my issues were resolved 100% to my needs and satisfaction at the 1st appointment,then I've surprisingly asked DON how did you adjust the fitment and sound within minutes? Then he told me a little about his previous and many years of experience working with a hearing aid company where he actually put pieces togeter and repaired hearing aids based on customers needs,and his knowledge and skills amazingly showed in my 1st apt. I can't thank him enough but I hope that this review reaches as many individuals in need because it is extremely important who take care of your hearing aids.. Best Regards.

Connect Hearing took great care of my Dad. I strongly recommend them!

Best bang for your buck

My Father in Law loves his Miracle Ears! The Blanco Road store is 10 stars. .. above and beyond. We had a problem with batteries and they moved heaven and earth to make sure he had working batteries! Ramona in the office is phenominal at customer service! They have an excellent office culture which places the client above all else.

Quality service

She is a sweet and caring person I took Mrs Corales she has very good patience with a 90 year old ladys to

had an appointment today at one pm, and they had their door locked, if they cannot keep their door open during working hours how can they be trusted with my hearing

Mackenzie and Dr. Smith are amazing!! They walked me through the shock of needing hearing aids and definitely care about my well-being. Friendly and very helpful!!

Paul Guillory is AMAZING. He handles the care of my mother, father and daughter and he is patient and light hearted. So thankful for him, especially in working so lovingly with my daughter after she lost her hearing (hard time for us). Cindy Green is always helpful.