Home Nursing

My family used the services of C-Care Health Services for about a year and a half. We were very comforted by the compassion and care that the staff showed towards my elderly father who had dementia as well as immobility and health issues. All day long, his caregiver gently encouraged him to drink his quota for the day. He/she kept him clean, kept his surroundings tidy and most of all were attentive to his needs. When we were not there to visit, we trusted that Dad was receiving exemplary care. Two of Dad's caregivers attended his funeral and one was honoured to be a pallbearer. Dad's caregivers became part of our family and we will never forget them!

When my father was in the hospital we chose Comfort Keepers personal support workers to assist in his hospital stay. They were efficient, thoughtful and helpful. We knew he was well cared for. They were great from the minute we first called them. They did a thorough intake and matched my father with a perfect caregiver. I really liked that I could reach someone in the office day or night, It was a worry free process.

The Nurses are nice people and they do care but always so much later than they say and you wait for them and they don't show up and you don't even get the curtesy of a phone call to say they are running late. A phone call would go a long way and I would of given more stars. My other complaint was no one bothered to order the supplies I needed until it was too late.

There's a special place in hell for those that neglect vulnerable people -- especially those they are paid to serve -- and those that allow it to happen. Dad was recently discharged from the hospital based on CCAC promise to provide my Mom with supports required to bring him home -- ensuring Dad's diaper could be changed three times a day. We would never have dreamed that on top of the burden of care my Mom already had to deal with, that she'd be faced with the task of placing a dozen or so calls to get the promised service or that -------> six days later

A beautiful place but a real disappointment in the quality of care given. The contract is not what it seems and they are eager to charge for every little thing. It’s a shame the owners are lining their pockets by taking advantage of elderly people. The meals are often cold and their nutritional value is questionable. On average a single meal there is almost the equivalent to the caloric intake of a sedentary person. We are very disappointed to say the least.

Great hospital

Very good for Nichols

Decent

For the most part no complaints... there is still some room for improvement when it comes to how they deal with people and their surroundings... often smells bad in the halls and very cluttered... should there ever be a fire... it can be a safety concern

Very nice home, we'll kept grounds.

I do not believe the management here is very professional. I was hired on the spot at an interview a while ago, called 4 times over the course of a few weeks/month, in which they deliberately ignored me. I was told I could not be seen when I showed up in person to drop off my employment package, hoping to get a proper explanation, and I was told that they'd call me if they needed me (I was shown a proper schedule the same day I was hired) and when I spoke to a manager to make a complaint, I never received an apology for the lack of explanation or unprofessionalism. I believe this behaviour reflects poorly on the people running this place, and I wouldn't deal with them again.

Wonderful place. I waited nine months to write this review, because from day one I was very impressed with every aspect of White Cliffe. They have kept up the high quality care and consideration for my Mother. They keep her mind and body active, which I am positive has added time to her life. Thank you to all the amazing staff at White Cliffe! Keep up the great work.