Home Nursing

Staff know everyone, everyone here seems content.

Our Mother 94 and Dad 96 have been residing at the Douglas J Rapelje Lodge in Welland for the past 14 months. They live together in the Veterans suite, Pod # 5, This facility employees 100 % loving and caring staff. These fine women and men treat our parents as if they were their own. The home is very clean and bright with large windows and flowers on the window sills. A lovely private garden next to the dining room is open for residents to visit and enjoy. The kitchen prepares excellent home stile meals 3 times per day. The home has RN staff and assistant staff 24 hrs. per day and their Doctor visits once per week. The nursing care in this home is second to none. The administrative staff are also first class in all departments. We are truly grateful to the Provincial and Regional Government for providing us with this very well run seniors facility in Welland.

Great staff

I'm glad for all the staff here. This is a great place to live. I visit a few times a month and am impressed every time. The residents are happy you can tell.

My aunt lives there, great atmosphere for older folks. The staff there are very friendly.

Disgusting and very dirty feel awful for anyone who has to live there or work there!

This place is disgusting. Flu outbreaks. Never seen people treated with such disrespect and little care. They do not even deserve this one star. This "home" should be shut down. 100 patients to one worker is NOT okay. The workers are too stressed out to provide proper care and people are falling through the cracks - it is no way to live. A resident told the nurses about their desire to commit suicide to which they responded they do not have time to deal with this. In the process of having these and at least a dozen other issues be addressed legally. Your loved ones deserve better than this place!

This place is infested with bedbugs and have been for years. They recently got caught up by the state for having bedbugs and they blamed the housekeeper for not controlling the bedbugs. They are a very nasty filthy environment and they will fire you if you speak up for yourself or speak on them having bedbugs. The two ladies in the front office ms.marshall and ms.roller lie to people to get them to work there, they don’t train you they don’t show you anything they expect for you to learn everything on your own and keep bedbugs under control. I think this place should be shut down they mistreat the consumers they rewash bedbugs infested sheets and put them back on the beds. The lady ms.marshall and ms.roller are big liars they play like it’s a bedbug free facility but it’s infested badly with bedbugs the bedbugs are living in the wall

A one is too high for this place. They have cockroaches and dont pay attention to their clients need.