Mortgage

Great service.

Usually use the drive thru

Huge line of people serving just two person

I don't understand why there have been negative reviews thus far. Everyone here is friendly and they try to get you taken care of and on your way as quickly as possible.

My favorite RBC branch in London. Staff our amazing and very helpful. Thank you RBC.

This is the worst branche ever! Never seen worse staff and customer service in any financial institution. My wife went to make a tax payment and was told to sign a handwrritten note that says 'rbc is not responsible if payment is made to the wrong account and liable for any resulting penalties'. If she didnt sign it then they will not make the payment and told her to go home and pay online herself. She spent half an hour arguing with the teller and then the manager as, neither of whom had good attitudes, to no avail. That is the most ridiculous thing I've encountered. Completely incompetent bunch of staff who are also unwilling to take any sort of responsibility and should all be fired.

Meeting Nicolle in early 2014 was a game changer. From the moment we spoke on the phone she was helpful in directing me to create a budget, set realistic goals, change my lifestyle habits and outline my intention to be in my first home by 30. After the strain of University, constant travel and not having a sound system for establishing my finances, my credit was incredibly low (low 600's) and my down payment wasn't the greatest. Through her consistent support, (checking in and providing materials and guidance) presence (being a constant source of support and advisor in my life) and belief in me (being a friend and professional) I was able to save more money, clear my debt completely within two years, I made my offer with a credit score of over 750 through Nicolle's guidance, and approached the home ownership process with confidence. In the months leading up to my mortgage application, Nicolle walked me through the lending rules and prepped me to have a successful mortgage application. The other advisor’s I’d spoken to elsewhere were not even as close to being as thorough that Nicolle is. Once we had a mortgage offer and I was ready to move in, Nicolle secured the best rate possible for me and also managed to negotiate really incredible terms for my 5 year fixed rate. To this day she follows up with me to see how I am enjoying my new home. I’d happily recommend her service to anyone else looking to get a mortgage advisor and I’ll certainly use MortgagesbyNik in the future.

Good branch, offered all the services we needed.

Professional, fast and courteous service. Friendly staff. Someone that seems to be a manager doesn't know how to behave in front of customers, being almost rude with a teller.

Rena, Rubin and Daniella were great. They managed to find a private lender for my client when I couldn't. Thanks for all the help

Best broker in town. Professional service with Ease. Thank you so much for your help!

This company is such a scam. They held up our mortgage renewal with their discharge paperwork. Then had the audacity to charge us the interest for THEIR delay. Even though we have copies from the Notary showing it was requested multiple times for over a week before the discharge. If you have any way to avoid dealing with this company I would strongly recommend it.

We refinanced our home with Home and Mortgage advice last year, following a friend's recommendation. Working with Dmitri was a great pleasure! He was very transparent about the process, and explained things along the way, unlike other brokers we've worked with. I find this is a very important point! He was punctual, responded to questions promptly, and seemed genuinely interested in getting the best deal for us. We got an excellent rate, gained a deeper understanding of the best mortgage strategies and couldn't be happier with the result.