Pet

They have been one of our first and our favourite distributors since 2010. Speedy orders, service, and great sales reps.

This place is amazing. I have a really small dog, who’s so small, he requires a special size harness that I can only buy at this place. I had to replace his harness as his was chewed and the snap clip broke as well, I called them to see if they had them in stock. They did so I went in to pick it up and the woman there was SO helpful. Not only did we discover that my dogs size was even smaller than the harness we had previously spoken about, she got the proper size, and she adjusted it for my little guy. I was looking at their toothbrushes and mentioned how I was having trouble brushing his teeth, can anyone relate?... lol... and she gave me a very quick tip that I just tried out and it had me brushing my dogs teeth within 5 mins! He would previously pack his head away and snap at me or his mom before! I’d recommend this place because they just have great ideas and solutions. Thank you again! Zen

Cheryl is very experienced grommer, and very reasonable. She always take care about your dog and suggest things. When u go there she do way so much thing than regular grommer without any extra charges. Last time she treated my dog for flies and wound without extra coast. She is amazing. I suggest everyone to visit this place.

The groomer with the rainbow dog did an amazing job handling a slightly naughty dog. Super soft and matte free now !🐶🐕

Generally great service although today they receive a failing grade. Hugo the cashier serves some customers but not others. He was helping a customer when we asked if he was open(no light on) he said no and to use the other line. Literally 30 seconds later an approaching customer approaches him to pay and he accepts after just refusing us. We were still waiting in the other line and of course complained. You need to serve people in the order that they arrive Hugo. Pet Smart stay vigilant.

Veli good place, staffs are nice, you can self wash ur pet here for just 10 dollar!

Very friendly and helpful staff. You can bring your animals into the store with you and it's nothing to stress over if your furry one has an accident on the floor, as they have signs posted saying as much and to just let staff know if it happens. I love their dog wash! It's $10 which includes the use of their bath area and all bathing products. They have a nice selection of different shampoos and conditioners as well as odour sprays. They provide the towels and they also have rubber aprons so you can stay dry during the process.

我覺得老實忠誠總之就好!👍👍

Amazing staff!! Great selection!

Love shopping at this store. Great stock!

Intolerant groomer. Complain about the age of my dog. Many nicks and cuts. My two dogs were scared after. Poor attitude. Unsatisfactory service. Will not come back or refer.

Great small dog groomers.

I'm surprised at all the negative comments because I myself have had nothing but excellent service from Pets Wonderland. I purchased my very first and only dog (an adorable pomchi) from them 5 years ago. It was a spur of the moment purchase and I had zero knowledge of caring and owning a pet. However, I found that the staff at the store (even though they did not speak fluent English) were very helpful and kind to me. They provided me with the proper documents, told me what shots I needed to get and when, and also taught me the importance of making sure my puppy did not become hypoglycemic (they sold me this tube of glucose stuff and instructed me to give a little bit to my puppy each night). It's been 5 years now since I purchased from them and my dog is doing well and going strong! Although at about 2 years of age, I had to pay for an expensive $2000 surgery for my poor dog's legs because she loved to jump and hop around so much, that her knee caps ended up displacing. Of course tho, after some research and speaking to the vet, I learnt that this was common in small chihuahuas so I did not put any blame on Pets Wonderland. I think that when you buy a puppy, there will always be that chance that your puppy may have some unknown health problem that will not become evident until later on. Isn't that the same when we give birth to children as well? I don't think that it's possible to predict which puppy is born with a congenital defect unless you are able to spot early signs and symptoms, which is not always the case. I still go back to Pets Wonderland every now and then even after I have moved out of Richmond because they only charge $5 to have your dog's nails trimmed. Each time that I go back, the staff still remembers my dog and her name. It's adorable! PS: they lock the door because when some costumers drop by (like myself), they let their dogs run loose around the store! Has nothing to do with being "shady" or rude :)

When I arrived he had the dogs file up and knew what was done last and ask if I want any changes. Very efficient, kind and good price. I also found them clean and organized, even for booking.

Always helpful & very friendly! If they don't have something you need, they'll do their best to bring it or its equivalent in with a smile.

Great place to have your dog groomed the way you want.