Ski & Snowboard

Went here yesterday and had a very good experience. They have a good range of quality stock, but the 5 stars is largely due to the staff, Joy. She really knows her stuff, and was extremely helpful. She was attentive to us, whilst also being attentive to several others - she works her butt off! Thanks to her my boyfriend and I each left very happy with our first pairs of snowboarding boots (so much better than rentals!)

The store where we always go for ski equipment and clothing. All the products are of high quality and not that pricey. Huge store, friendly and knowledgeable staff.

Excellent service! I always visit this shop to buy mountain gear.

Very knowledgeable and helpful. I tried a few different shoes. Shoes purchased and on when I left the shop and very comfy so far. Not a wide selection but enough to surfice.

Bought my ski boots from here. Very knowledgeable and helpful.

Had to wait a long time to get served. Staff busy stacking shelves.

The conveyor belt style of skiing is different to snow, most noticeably the inner ear motion, it feels like you are skiing backwards and when you brake you go up the mountain... Plus you don't control your speed as its set by the instructor who is managing three different skill levels on one belt (that applies for beginner session and intermediate) . Worth a go to find out for yourself, but ultimately not for us (one beginner and myself skiing for 10 years). The staff were excellent and skilled, just beware that learning here you will not pick up the mountain skills you need such as always put on skis perpendicular to mountain (they put them on facing down because conveyor belt is off) and walking with skis, or drag lifts, even walking in ski boots in snow, or riding the changing surface.

great customer service, sale mixed with full price make it difficult to find them out but the sales assistant are ready to help. really boring music!!

Great service and knowledge! It was my first snowboard kit out and the whole focus was on getting the best fit and to be fit for purpose. All the items were well priced and of great quality.

Fantastic service for new walking boots

Reasonable

Vewy noice

AMAZING Ski servicing centre

I highly recommend this ski service. Joe did a great job on my skis and the price was very reasonable.

I literally never review stores but I absolutely had to for these guys. Ordered some boots on eBay from them (not realising that they were a normal store). Long story short, I was a nightmare customer with the wrong delivery address, a friend with too big feet, and a return not done properly. Manda and Toby were great throughout the entire experience, made the boots arrive, suggested alternatives. took them back and gave me a refund all whilst being super nice! Big love to Sputnik, will definitely be ordering from them next year for all of my new equipment.

Went to buy marathon running shoes and the man that helped me was fantastic. Nothing was to much trouble and i ended up trying on 6 different pairs. Well done Romford branch you know your stuff I am 1 happy customer.

Visited with my daughter - i dont ski - she seemed to enjoy it and the staff seemed friendly but the place looked a bit tired and "unloved". Havent been to any other ski centres so that may be the "look"! nb only catering was a coffee machine so come prepared.

Me and a group of friends were looking for a guide to take us around an area we weren't very familiar with - Ongosa was simple, quick and easy to use. We were teamed up with a very knowledgeable local guide who took us around the best spots. I'd definitely use again!