Veterinarian

Very freiendly and knowledgeable staff.

Dr. Prothman and staff are absolutely amazing. I was referred by a friend to see him about cleaning my older dogs teeth. I had to drive 45min to take my fur babies to see him . . I would have drove hours! He is personable with his clients and genuinely cares about his patients. The office is clean and organized and you just feel good about bringing your animals there.

Friendly, knowledgable and helpful

Absolutely wonderful. Could not ask for a more caring staff.

We have been bringing our dogs here for years. Every vet we have seen has been caring and gentle with our dogs. It's clear they not only are excellent vets, but truly love animals.

i would never buy a cat from this place terrible service overall very unprofessional she neglacts her cats claims thier potty trained and threatens not to give you breading rights if you leave a bad comment just beacuse im honest and nobody should ever buy kittens from her and go through ehat i did

If a doctor without a PhD who diagnoses and treats human patients was as unprofessional, clueless, careless, useless and as cruel as vets are allowed to be with rabbits, s/he would find her/himself in front of the GMC and in court. The veterinary profession does not deserve to have rabbits as patients given the outrageously poor standard of care permitted by the RCVS. I have already wasted time and effort reporting a vet (graduate of the RVC) to the RCVS. I was informed that, 'As a matter of law, the RCVS has no authority to adjudicate on allegations of negligence, that is to say, conduct falling below the standard to be expected, but not far below that standard'. Furthermore, I was informed that, 'The Veterinary Case Examiner advised that a middle ear abscess in a rabbit is a rare presentation'. It seems that the RCVS's veterinary advisor misled them/ is ignorant about rabbits and too arrogant to recognise that, as, 'External and middle ear infections are very common in pet rabbits... but sadly is often missed by... vets' (Keeble, E. 2016). The RCVS even accepted the vet's daft excuse as to why she did nothing when my rabbit's temperature was 37.4 ˚C: 'She took (rabbit's) temperature rectally but did not insert this far enough and it was therefore likely to be inaccurate'! I won't be bothering to contact the RCVS again, as, clearly, it is not expected of vets to take the welfare of rabbits seriously. Rabbit owners pay vets the same as dog owners, yet it seems that the profession's expectations of vets when attempting to diagnose and treat rabbits are far, far lower than when dealing with dogs. I have concluded that rabbits are not in safe hands when under the 'care' of 'dog with a bit of cat on the side vets' aka small animal vets, but are in the hands of vets who have been allowed to graduate knowing next to nothing about rabbits and without the professionalism to ask or refer to a vet who has bothered to learn about the species.

Great organisation. Every vet should be a member

Really fantastic and personal service. All the staff are absolutely lovely.

Currently looking after our little don sphynx. She can be difficult but all the vets and nurses have been so patient and caring towards her. Could not praise them enough!

One of the best vets in London. Margaret is very helpful on giving advice and Dale is such a miracle worker.

i have been meaning to write a review about Mr Fogle for sometime but have had better things to do. Walking past his practice today reminded me that I must share my experiences with you. Experience 1 Fogle advised me to change my dog food to the brand (Science Plan) he sold in his shop because my dog had an upset stomach. He actually diagnosed her with colitis. Her condition didn't improve and I had to return on several occasions for medication. Finally I decided to change her food to another brand (Lilies Kitchen) low and behold I never had another problem. Unfortunately my dog had now been suffering unnecessarily for years due to his misdiagnosis and bad advice. Experience 2 My dog is very fury and whilst we were at the clinic for a health check if I remember asking if my dog could have a tidy and trim between her back legs. I was actually in the room during this procedure but could not see exactly what was happening due to the position my dog was in. Suddenly my dog let our a very distressing loud bark/scream. I asked if everything was okay and they reassured me it was. To be honest I wasn't sure of this as the noise from my dog was definitely an indication of severe pain but you trust these people, right? As soon as we left my dog started scooting her bum along the pavement at first I thought it was perhaps just irritated a little where she had been trimmed. She continued to do this, when we got to the park she tried to do a wee she let out a another distressing bark/scream, you could see on her face that she was in pain and didn't know what to do with herself. When I got home I examined her to find that they had cut off a layer of skin right on the tip of her daisy, it was red raw. I contacted the clinic straight away and they told me it was shaving rash! I sent them images of shaving rash examples on a dog which was obviously nothing like the injury they had caused. Now I'm a fair man and realise that accidents do happen but what they did by trying to cover it up is unforgivable. The staff were all in cahoots with Fogle in a desperate attempt to cover up what had happened. My dog was uncomfortable for over a week and crying when she had to dog wee. Fogle finally conceded after me having to force the issue and offered me a packet of treats as compensation. Experience 3 I woke up one morning to find my dog looking poorly and staying in her basket so I took her straight to the clinic where she was examined by Fogle. He basically diagnosed her as possibly having anything thing from a broken spine to organ failure and said she would need to stay in over night for tests. I was worried sick and spent the whole day not knowing what to do with myself. Then I got a late afternoon phone call from the clinic saying I could come and pick her up. When I got there I was told it was nothing that Fogle had said in fact it was trapped wind! Fogle wanted to charge me £400.00 to tell me this. I actually checked this issue online and it's not an uncommon problem, one of which Fogle would have come across before. Instead he saw this as an opportunity to take as much money from me as possible. For me this was the final straw I didn't pay him and he never challenged me which tells it's own story. To make matters even worse when I tried to move to another vet Fogle had written on my notes that I tried to avoid paying him and the vet would not take me on his books for that reason. Thankfully I have found another vet who so far has been great. If you like being lead up the garden path, being lied to, having your pet misdiagnosed at every opportunity and have money to burn. Fogle fits the bill perfectly.

Maybe Mr Fogle is good in writing books but as a vet I wouldn't recommend him! He is very arrogant, unfriendly, rude. no respect for sick animals. STAY AWAY!

Many thanks to the wonderful team! I called my regular vet during business hours on Friday as my dog had developed a huge lump right below her eye. I wanted her checked out that day as something was wrong and very out of the ordinary. My regular vet’s office staff refused to offer an appointment until Monday! We have been a client with them for 4 years. This clinic, who did not know us and was very busy that Friday themselves, got me an appointment. They even called to tell me I could come in earlier when they had a cancellation. The vet we saw, Dr. Odile, was thorough and patient with my skittish dog. She took one look and scheduled surgery for Monday and gave us medications to get us through the weekend. I was impressed at how thorough all the staff was on pick up and drop off on Monday. Both times I had a consultation in the room so I knew exactly what was going to happen, the costs, the follow up care and very detailed follow up directions. Fantastic service all around by everyone I met at this clinic! I am upset that my vet wouldn’t make time for my dog in an emergency, but very happy I found this team. Keep up the great work!

Super friendly, lovely vet practice! Highly recommend.

The staff here were brilliant, they were kind, helpful and offered me advice on my pet whatever it was. Just excellent.

The staff are helpful and friendly and the location is convenient. My cat and I have never waited more than a couple of minutes to see the vet. Recommended!