Veterinarian

The staff here is super knowledgeable and always happy to help! They gave me all the info I needed to know about what kind of food I should be feeding my new puppy. They explained what different brands and price points had to offer without pressuring me to buy the most expensive food. Always very helpful and this is my go-to for all my pet needs!

Great caring staff..we have been going there for 23 plus years...that says alot

My experience is mostly about the dog training that is offered at this store. I signed my new puppy up for a package of lessons - from introductory to advanced in order to save money and I also wanted consistency for him. I took the intro puppy obedience class this past spring. The girl who taught the class was super sweet and friendly but in my opinion completely unqualified to teach these classes at any level. For starters her dog is completely out of control and at no point was she able to demonstrate the skills to the class using her animal. She always prefaced the demo with “he probably won’t want to do this today because he is tired/not feeling well/anxious/hungry/distracted” and then for sure the dog would not perform the skill she asked him to do and she would reward him anyway. At times she had a different dog with her and when she did she always said “‘my other dog can do this skill but this one is still learning” which made everyone in the class wonder why she wouldn’t bring the dog who could do what was to be taught that day with her? The one dog she sometimes brought was muzzled and had a really bad temperament and she kept him kennelled the entire time with a blanket over his cage. He sometimes barked uncontrollably and she didn’t really do much except shush him and sometimes bring him out to unsuccessfully perform a skill and then get a treat. She also got off-topic incessantly and rambled on about all sorts of various topics including the PetSmart employee dress code (a particular bone of contention) and issues she had with roommates. I felt like there was a lot of time talking about dog training but we did very little dog training and the talking was actually only about 40% dog training related. She seemed to understand her shortcomings and would apologize about talking too much or not getting everything on the class list accomplished. Lastly, I found it very unprofessional that she mentioned her handmade leashes and collars and invited the class to come to events where she would be selling them and I did not find it professional or in the interest of PerSmart whom I suppose sells leashes! I am happy to report however, that when I raised these concerns to a member of the store’s management team they were very receptive to the feedback and refunded my money for the entire package. I am still offering this review on Google so others can make an informed decision about pet training.

This company does such a great job with their clients in many different areas. Their people are passionate about what they do. They are known globally for their expertise and attract many graduates from the University of Sask!

Great

Had my dog there she had a eye ulcer, the vets were good and didn’t pressure us into more expensive procedures, my dogs eye has healed good over all experience

Supportive staff, approachable and provided post surgery follow up advice. Very happy with the skill of the surgeons and the quality of care my horse received.

Good range of equipment and facilities. They have standard weight/cardio equipment, but also: racquetball courts, wall-climbing wall, and a pool. It can get crowded in the main area (esp in January/September when new terms start).

Shame to read such ignorance from other people posting here. This is world class treatment from some of the best vets on the planet along with cutting edge services and technologies. My dogs radiation treatment and mri are costing me over 8000$ as you sit here and throw together bitchy little rants about a few hundred here or there. Be thankful Dr's of this caliber even give your pet the time or day. This is about never ending love for an animals life and the joys they bring to you so quit being ignorant. Animals are family and princessless.