Bank

The bank removed the convenient no charge coin sorting machine and I was suddenly stuck standing there with a bag of loose change. I was told at reception that the bank clerk would give me papers to roll the coins. To my surprise the clerk offered to help me roll the loose dimes and nickles and she was quick to explain all of the coin sorting machines were being removed as it was costing too much money to operate them. (Typical greedy Bankster mentality of profits before people!!) I asked her for some extra papers to roll coins for the next time I went to the bank and there was no charge. I know at Scotia where I had an account, the bank refuses to accept coins in paper and charges you 50 cents for each 'clear plastic' coin roll you ask for. So as much as I still hate banks, the woman at the Guelph branch was a refreshing change from the usual horrific customer service I am used to. Cheers to her for caring and taking the time to be nice.

Kate was great!

Slow service and to many fees

If I could score lower I would the rates are RIDICULOUS over drat $1 and get charged $35 REALLY closing the account asap

Only white people work there ;)

Bank manager good but staff is terrible ...there are a few that are good.i love the location .

terrible experience!

What in Gods name is this indication of a Bmo bank branch doing here on George street? Never has been a Bmo here!

Worst branch.. pulling teeth just to withdraw amounts over $2000.. purchasing large Bank drafts.. I feel like this is a poor mans branch..

Great bank and services for small one

It's a friendly branch.

Terrible customer service long wait times

Small town friendly service with a smile! They dont push you to the instant teller when you prefer speaking to a human being.

Really slow service. Be prepared to listen to the tellers have long stories with their customers and wait a minimum of 15 minutes. Whatever happened to banks opening at 9am too?

good

This is a great bank.

Usually use the drive thru

Best customer service