Car Dealership

Excellent Customer Service, very helpful in many ways. They also offer a shuttle service. They go beyond their duty.

Awesome service and customer experience. I was selling my car as part of a move back to the UK and everyone I dealt with at the Company was excellent. Everything was explained and went smoothly. They went above and beyond with the customer experience, very impressive.

服务首屈一指，啥车都拿的到！

Pfaff Leasing is amazing. Mclaren wouldn't be as amazing without them. Just picked up an R8 spyder with both of their help. Will be back for other vehicles :) Richard

One of the best dealers on the lower mainland for preowned Porsche cars. Great selection and friendly attentinge staff. Excellent service department too - so they service everything they sell.

The JP Scion’s Service Department is awesome!! I took my Subaru BRZ (mechanically identical to the Scion FR-S) in for an oil change today. The service techs notice rodent droppings in the engine bay (I park outside, no choice), and clean the entire engine bay for me free of charge. I was very happily surprise when I got home, popped the hood, and noticed how sparking clean the engine bay is. I did not expect them to do that. That is service way above and beyond my expectations. The prices are also very reasonable, much, much less than what Don Docksteader Subaru charged me for the same oil change. I also appreciate the free ride Downtown. Thanks JP Scion, you’ve earned yourself a repeat customer.

Seen the cars there"what pathetic joke..They most likely have hired a kid to detail them..The polishing isn't uniform..I.wouldn't have open road auto group polish anything or detail your kids red wagon..They charge you for a paint protection thats in a small package like what you get at Wings to wipe your fingers..I know I bought some from a kid working in the detail bay..It was cheap..XZILON

Chris sawyer went above and beyond to get me a vehicle I wanted , no matter how picky I was he was right there to find the one for me :) I will defiantly be reccomending him to everyone ! And this company !! Very satisfied and happy :) extreamly happy !!!!thanks so much Chris :) your the best!

Need a new ride or like to dream? head into the man cave. Lamborghini aliment exotic car outlet in Vancouver.

The service department is honest and doesn't try to add unnecessary costs to the bill

I normally don't write reviews but I've decided to take my chance at North Vancouver Mercedes because I have had bad customer service and experience from the terminal and boundary service department locations. Let me start off by saying the service advisor name Morris along with shop foreman Patrick, are very good at what they do. Both were fantastic at customer satisfaction who actually listens to the customers problems and addresses the situation in order to keep the customer happy. Morris and Patrick takes pride in their jobs and actually tells you the right and truthful knowledge unlike most dealerships who just tells you whatever so they can move on to the next customer. But most importantly, fixes the problem with the car. Both gentlemen did their best at providing me with knowledge of why my brakes were squeaking even when the brake pads were new from factory. No wonder this location has 4.5 stars rating!

Very good customer service, easy to negotiate and delivered the car the same day I bought. Miles ahead of the other half dozen dealerships that I visited in the city.

Dave Vu helped us with our car purchase and he was a pleasure to deal with. We wanted parking sensors installed and had to wait as they were out of stock. Every week, Dave called us to give us an update and apologized for the wait. He called us as soon as the sensors came in and booked us an appointment the very next day for installation. He definitely deserves a 5 star review and we will recommend him to anyone looking to purchase a car.

I needed 2 new break light coupler I walked in and the parts division closed 15 minutes before I arrived. James .P. was at the desk and he said let me see what I can find. Me walked around the corner came back a few seconds later with the parts I needed or one in this case I walk back in and he takes the part that didn't work as well an the part I needed. He the proceeds to who I can only guess to be his manager Mehraban about the issue he then returned with the parts I needed. All of this was done in about 5minutes. By far best customer service I have experienced!

Kimberly Kim 9(downtown location) was terrific. More interested in getting a sales relationship than in pressuring you to sign up for a bad deal. Highly recommend Kimberly.