Car Rental

Everything was good except for the following: a) I completed the 'Check in' thinking I would go to the kiosk to pick up the car only to find I had to go to the counter - which was not staffed (at around 10 am) and stand in a long line up at National. b) I did not receive the vehicle I had booked and was not offered any one in the category I rented. c) Return was not staffed at 9 pm. Returned keys to the 'Drop off Box'.

No fuss, they made collection & drop off easy at Halifax Airport :-)

Amazing helpful and pleasant staff! No pushy upsell...just presented facts about insurance etc and then continued to provide amazing service. I had to drive to Moncton during a snow event and they were very helpful and made sure I had a great vehicle. a great experience and I wouldn't hesitate to rent from them again! by far the most positive rental experience I've had in a long time.

The office is situated in the station complex next to the Westin Hotel at the end of Hollis Street. We were very pleased with the Dodge Charger we had and the transaction was seamless and easy.

Not located at the airport. 30 minute shuttle from Fredericton. Not advertised correctly.

Sometimes at this specific airport location there is a very limited selection of vehicles. Its a small airport, but I think having a few extra vehicles available would pay off in the long run for National at this location.

This is the absolute worst place to rent a vehicle from. My company arranged for a vehicle to be picked up when I arrived in Saint John. I arrived at 10pm and the company had a staff member waiting for me. I signed the agreement and took off. It was late and no walk around was done. Later I would notice that the running board was at a slight angle. I thought nothing of it other then this must be how new vehicles look. When I returned the truck they claimed the damage wasn't there upon pick up (although it was). Sent my company the bill, and claimed I caused the damage. I'm certain that this is how this company operates rather then put damages through there own insurance they wait for company's with there own separate insurance and hope they don't notice the damage. This branch are the most greasy low life group of people. The way they operate is absolutely disgusting, the filth of Saint John await you right at the airport!

Hard to find at first. Their desk is over by the service department desk. When looking for them they are in Vantage Volkswagen building.

I specifically requested a Ford and though they didn’t have it, drove one out to my destination. Exceptional customer service !

excellent service!

Excelente servicio, upgrade sin costo; tarifas razonables en el aeropuerto de PEI