Dentists

No where does it say the hours for this place...not even on their answering machine....its friday and pretty well everything is open if not everything...drove all the way from belleville for no reason as they are apparently open...the work here is good but the communication is lacking..thats my only beef. The guy is a great dentist dont get me wrong...BUT....

I'm currently angry with them. I called and asked if they could x-Ray me while pregnant because I knew I had cavities and they refused to answer my question, insisting first that I come in for a "consultation". So after sitting me in the chair for less than 5 minutes and "informing" me that yes I have a cavity, only then would they tell me no. I cannot get x-Rays while pregnant and then they charged me $100. So mad.

Had an emergency appointment and was treated to a friendly and professional experience. I may have found our new family Dentist!

I visited the brand new clinic that is located in Belleville's west end. I can not thank the team at this clinic enough. Without dental coverage this can be intimidating experience. These people were perfectionists on some difficult fillings near my gum line that were fixed with expert precision and at a very reasonable rate. I would recommend Chevy and group to anyone looking for a dentist who cares about what their work looks like in the end. This man fixed my teeth for a fraction of the cost of what it would have cost elsewhere, listened to my situation and made a plan that was not only feasible but the work was done like a master craftsman. I just wanted everyone to know how much I appreciated everything that they did for me I have my smile back. Thank you so much for everything that you did.

Good friendly staff and do direct billing to your insurance.

Very flexible and friendly

I've been going to West End for over 8 years. I wish to pass along my sincerest gratitude to Jenni (my Hyginiest) for her outstanding care and very professional treatment every time I am in the office for my appointments. Everyone at West End is very nice and always make me feel welcome and comfortable.

Dentists are rough and pain management tends to be cursory. As noted the clinic is concerned with billing to the exclusion of long term patient relationships. Stay far away from this place.

In July of 2016 I had two lower fillings by Dr. Reenu Sandhu. Just to note, no discomfort was ever felt in that area. It was extremely painful after the freezing wore off with nerve pain radiating to the upper molars and bottom front teeth on the same side. Also, it was quite sensitive to temperature, especially cold. I called the dentist and was told this was normal and could last for a while. Four days later, still in pain, I called the office to explain the discomfort did not feel like any typical post filling issue. I was told this was normal as the cavity was deep. Was also told they were going on holiday until after the August long weekend. No contact number was provided and when asked later, I was told they don't have anyone to call should an emergency arise. During this time my tooth was becoming increasingly painful. After fourteen days of much discomfort, I called the office and was advised to come in. The bite was adjusted. I asked if it was possible that a root canal could be necessary. I was advised it was most likely the bite and to do salt water rinses. Six days later, I called the dentist again as the pain continued to get worse. She called in a prescription for an antibiotic. I was advised they would be away again for another week. Again no information given on what to do while they were away. When they returned, I called back, went to see her and a root canal was done. I felt somewhat relieved but the temperature, pressure, and sensitivity issue remained. The discomfort was increasing and becoming more painful all along the lower jaw area with some referred pain in the upper jaw, same side. This was a Friday? They don't work Fridays. I went in for an assessment and X-Ray of the tooth that week. As it was still painful, no crown was placed on the root canal. I continued with assessment of the tooth for all of September and was told it could be sensitive from gum recession and advised to give it another four to six weeks. I was also informed the antibiotics were probably not necessary and advised to do more salt water rinses to no avail. Although my tooth was still painful, I went ahead with a scheduled cleaning. I asked the hygienist not to go near my painful tooth. The dentist was advised by the hygienist that my tooth was still in pain. I feel this dentist does not believe I have any discomfort. Two weeks later I called the office and explained I wanted a referral to a specialist as this had been going on far too long. After three months I'm in more pain now than ever. Considering I never had any issue with the tooth until she worked on it, it seems very curious. It was at this point I decided not to go back and found another dentist. The tooth had to be extracted and I was told the root probably was cracked. My advise. Do not go to this dentist. The above comments sum it up! Dissatisfied ex-patient.

Great doctor and staff. Best dentist I've had. Great job !

Love this place! I got my braces the summer before grade 9 and got them off the summer before grade 11. Excellent service, very friendly staff, great advice and recommendations, AMAZING orthodontists. Personally, I haven't entered a more friendly and jolly atmosphere at 8am anywhere else, this place really brings up everyone's mood!

Awesome people

I like springdale dental office compare to other dental office because all employee are very professional , pleasant. The doctor is very reliable, they listen and understand how you feel. Our kids love him very much! He's very kind and makes our family feel comfortable and I recommend this dental office!

I love Dr Fernando. She's so nice. She knows that you don't floss everyday even though you say you do.