Furniture

Great place, very friendly service :)

There great and very Nice product

Lots of memorabilia of my past

Such a beautiful place to walk around with some surprising vintage finds. When you're done in this shop, you can wander over to Minter Gardens where again amongst some lovely flowers you will find some amazing gift ware, garden decor and even clothing. What a lovely place to spend a few hours... And ending it with something light to eat, and a cup of tea. ***

They have some very interesting stuff at really good prices!!

Overall the staff are nice enough, however not empowered to make a decision without consulting their manager. They did try to locate a replacement product, but were not successful. In my opinion, I think they need to stand by their product, and replace it. The product I am referring to should never had broken, but it did and now we are the proud owners of a piece of junk. Let us hope in the future, people think about purchasing items there. Sadly, we do not have much choices in the area.

Was attempting to print at the self serve kiosk with Google drive. Went through all the prompts to print. Once I got the final screen to print, error screen came up and I had to restart the process. Seeing as I was in a rush, I went to the employee in the print center to get her to simply print off the computer she has access to. To me to go back to the kiosk, as they can't print from their end. Would have been nice to see some better customer service regarding the experience, or better systems development on the business end to print of a couple pieces of paper.

Terrible experience. From researching online for a good mattress I was recommended to go to local mattress shops, one of which was Kingdom Mattress Factory. From the website they describe the custom mattress experience. I called and spoke with someone who said they had mattresses we could try and would create a custom mattress for us. I phoned again before making the trip out and explained what we were looking for and said we were driving from Vancouver and specifically asked if there's anything we should know before driving an hour and a half out to there store. They said nothing except that custom mattresses took a week to make. We drove the hour and a half to walk in to a small hide-away-bed store where the employee immediately apologised saying their mattresses were actually only for hide-away beds, not as regular mattresses. She wanted us to tell her exactly what we wanted inside our mattress (foam, coils, other materials, etc.) and was shocked when we said we didn't know exactly the materials and the amount of each. She should have told us on the phone we needed to know this before going all the way to Chilliwack. She said they were limited in resources because they really just had thin foam for their hide-away beds. They had no mattress to try out except one hide-away bed she pulled out, and then literally put the bed away as I went to touch the material. She then showed us some pamphlets while walking us out of the store after discovering we came for custom mattresses like it was described on the website. She apologised again while showing us the door. She could have told us ANY of this during either of my phone calls when I explained exactly what we were looking for. It took a total of 5 minutes, and then another hour and a half drive back for the worst experience. Don't call yourself Kingdom Mattress Factory (which a description of custom mattresses on the website) when you only specialize in hide-away-beds.

Great service, good furniture, and nice people. The guy was working so hard for us, even when he was recovering, after he lost a family member.

I have purchased quite a few pieces from Antiques By Design over the years and have always found the company to be helpful and accommodating and the antiques to be well worth the price and exactly as described in the online catalogue. Antiques By Design is a very trustworthy company.

If you need high end antiques this is a place to check out.

Amazing selection on home decor, and the ladies there are absolutely amazing!

Love this store. Can always find the perfect gifts.

love visiting winks

They just don’t care. I talked to an associate in sales and while we were talking she was discussing the “break schedule “ with her colleagues! She was particularly unhelpful when I asked for an item. She wanted me to come down to the store to get it (couldn’t be bothered to look it up or check!). So I looked it up online and it turned out they don’t sell it. The response, “Oh well!”

While we were at the store the service was fine. However, I was supposed to call the store this morning to give them some information to set up our computer and NOBODY ANSWERS THE PHONE in any department. That is very poor customer service. One star only.

Me and my family has the best time experience at the Brick Langley. Prabhjot the store representative is really good. He is very knowledgeable and helpful. He helps us from financing til choosing the best possible furniture for our new home. Great job sir!👍🏻 Mr.Vaibhav the Sales Manager is really kind and accommodating. He is also considerate and actually give us good deal and discount. He is absolutely awesome manager. And now, we are just waiting for our new furniture to be delivered to us! This place is highly recommended!

Very friendly staff. Once approached I was shown different options for the product I was looking to purchase with no pressure whatsoever. Miranda was very nice and guided me to exactly what I was looking for. I now prefer this location to all others.