Home Nursing

We moved my 92 year old father to Barclay House in North Bay 10 months after my Mom passed away. We did not want to move him there as none of us 6 children lived in North Bay anymore but that is where Mom was buried and he wanted to move back. It was the BEST thing we cold have done. He was in a larger retirement facility with not enough time for the staff to get to know everyone. From the minute we walked in everyone greeted us and knew my Dad's name. The GM Marisa Zarifa and the Health and Wellness Manager, Leah-Anne Chirico are never too busy to help out with the smallest things. So simple as going to my Dad's room to hang up his phone when he forgets to. My Dad raves about the food every day and we know how important food is when you get older. All the staff is fantastic and I believe because it is a smaller place (65 residents) they have time to really care. Whenever I call I am always greeted with a cheerful person and nothing is ever too much trouble. If you are worried about whether or not you should put your loved one in Barclay House, I would not hesitate it is a fantastic place with fantastic staff!!!

Lived here for 6 years now and couldn't be happier.

this place is terrible. They treat their staff in the most disgusting manner and fire the most caring staff because they disagree with the way they are being treated. Would never send my family here. They should learn to treat the people who work here with respect and they should be ashamed for the way they run this place. Everyone needs a job to live and Cassellholme simply does not care about the wellbeing and lives of others, just keeping their good standing with the MOHLTC. Disgusting.

My parents were residents for ten years at Marina Point both in the independent living section and in the assisted living section. They were among the first to live there. They never complained and only praised the facility and the staff. After moving into the assisted living section their praise never waned. On my own visits there I found the place to be an excellent environment for them -- excellent location, very good care and I knew they were safe. After dad's death Mom stayed on for about year but her dementia was becoming more pronounced and an assessment was made and it was determined that she needed to go elsewhere for care. We went to Cassellholme -- that was a good choice too. But, I don't fault Marina Point for "screening" or assessing potential residents. They have a high standard of care that they can offer and persons with greater needs they just can't accommodate. They can't give the care to a person who needs care beyond which they can reliably offer. I was sorry Mom had to leave Marina Point...but they could'nt give her the care she needed and would need as time progressed. But, I applaud Marina Point for the care and safety they provide to their residents. Someday, I might be there.

I am a very satisfied employee that has seen some major changes happening over the past few years. It's all GOOD! CBI has made many improvements in all areas of community care services. I am proud to be a part of the team. Every time I drop by at the office, everyone is cheerful and positive. You can feel the difference from a few years ago.

My dear dad was there a few short weeks, but he and myself loved it. All the staff were long standing and truly loved their work. While my dad on pallative care and in very bad shape, PSW washed his hair on his scheduled day. She did not have to do that. This is example of kind of care given. Do not be afraid to live here. It is a good, fine place that serves the residents well at their time in life, ie. Nursing home care. Forever grateful.

We have 3 family members at the Arthur location. The shortage of PSWs is alarming. The existing staff are overwhelmed & the care of the residents is suffering. The cleanliness is non existent & patients are being ignored. Its very unsanitary for workers & residents alike. Please do something to fix this situation. I will continue to deal with the ministry about this.

This is an older facility so it wasn’t my first choice but I now realize how fortunate we were when my mother in law was placed there. She received excellent care. Our experience with my father in law in a newer facility in Brampton has been absolutely horrible. Avalon is a great place for your loved one!

Better then other Caressant Care facilities but still don’t put your family here. It’s not a good place.

Kara and ann takin there break!

The staff is really friendly and the food is great!!

This nursing home is the best I have seen. The staff are excellent, meals superb, and it has a homey atmosphere. The halls and rooms are bright, and larger than average. It is well managed and great care is taken to keep residents happy.