Optometrist

quick service, well established relationship with benefit plans

Lots of choice. No refunds, rushed into choices, very slow turn around time, inconvenient hours.

My husband and I have been buying our glasses and contacts from Pickering optical for a few years now. Always excellent service, usually deal with Mariam, who is very professional and knows her busy.

Great staff! But I’ve been waiting for my glasses for almost a month!! They told me that my glasses were supposed to be done on July 14th..STILL WAITING. I needed my new glasses before I left for vacation. Last time this had happened, they had broken a lenses.

Customer service was good! Walked in just to browse. Very friendly service!

Dr. Cassandra Chung is an extremely helpful and reliable individual. Her advice is always on point and I highly recommend her services without hesitation.

Friendly staff and very helpful. My glasses were ready the next day!

Amazing staff and Dr Lorenz took his time did all the tests making sure he could provide me with the best consultation... No rushing at all!!!!!

The store employees were kind and helpful when I went to purchase my glasses. Originally I was just going to get the frames as my benefit time was done but they convinced me on a deal for my lens. I asked for scratch proof nd anti glare. I choose LensCarfters because they had the RayBan Frames I wanted. Within a month of wearing my glasses the lens were scratched. I have been wearing glasses for 47 years and never had this problem. Even showed my previous glasses to her. They suggested it's how I clean them. I used their glass solution and the RayBan cloth. (Of which I have many). . They replaced the lens or coating I'm not sure and claimed it under faulty however they wanted to sell me insurance in case it happened again. It SHOULDN't happen again. I declined insurance as I told them if it happens again I will go somewhere more reliable. Sure enough, scratches in same place on same lens 2 months later.

This doctor exceeds expectations and really seems to go above and beyond!! He explains everything he is doing and why. He's very knowledgeable, honest, and kind. I was able to walk in as a first time patient asking for an appointment that day or the next due to me working all hours that they are open and since their current appointment didn't end up showing up they squeezed me in before the next one. The doctor didn't have to, but it was very kind of him to take me at that time. The secretary there was very helpful as well as honest and she was willing to help you with whatever you needed. I am very happy I chose this Eye Doctor and will be more than happy to tell my friends the same.

My son and I have been going there for about 5 years, when we moved to the area I called a dozen places with waiting time of 2-4 weeks. With school starting he needed his eyes checked because he had lost his last pair, but it had been over a year since his eye exam. I called Tudhope optical, they were incredibly friendly and understanding and he was seen within a few days. I was impressed his glasses even arrived before school started. The optician is very outgoing and usually I have to drag my son to any appt but he loves this place, friendly, excellent selection, and many half the price then other places. No pushy sales for extras, and very honest if something can wait or should be done with your new glasses.

I just wanted to thank you Dr Patodia along with your team for what you do. For me it's been a great experience, and now that both cataracts have been removed and replaced with Toric IOL(intraocular lenses), I'm seeing better than ever. First thing for me is my tennis game has improved mostly because I can see the ball clearly again with great depth perception. But my first real example of sight improvement was a horseshoe tournament 2 weeks after surgery. I won the tournament! With the help of my doubles partner, we won in a field of 40 or so men. Again, I believe it was the depth perception and clear vision that helped me play so well. The surgery itself was painless and quick so anyone with the slightest fear, fear not and get ready for your own personal miracle. thanks again, a grateful patient, Cy Santavy