Car Dealership

excellent service

My Parents have been dealing with Burrard Acura for the past 20 years, and it has never been a bad experience. I recently got a chance to purchase my own first car, and it was a great experience. The entire staff and the Sales Manager, Sunny, helped me find the most suitable car for my needs. Tal and Vik the Financial Managers, did everything they can to help me stay in my budget and provide me the best service possible. I would definitely recommend this Acura Dealership to everyone!

I wanted to share a quick story and a thank you to the body shop at Cam Clark. A few days ago, my car was broken into and my front window of my vehicle was smashed. I called Ford to set up an appointment to have it repaired. Curtis, the body shop manager, was incredibly friendly and offered me to stop in to get my broken window space wrapped in plastic to keep the rain out until repairs could be done. I stopped by and they took care of me immedatley. The did a great job (ALOT better than the plastic bag I had taped up there!) And made it to so I could even see through to my mirror. Great group of people and appreciate the customer service!

Great service. Bought a Stelvio. Highly recommend.

Well it's been a year now since I bought my car from here and still no issues at all. for people who have had issues with their car just do your research first and really take it for a good test drive. Can't remember the name of the guy who sold me my car but he was a very nice Englishman. Thank you lucky Auto!

SunSun Auto Sales charged my credit card without my knowledge or consent. I asked them to reverse the charged and their response was " Walk away or buy the car." I contacted BBB to help mediate and SunSun Auto Sales did not reply

I just picked up my brand new 2019 Honda Accord Hybrid. Great service and staff at Kingsway Honda made it a smooth transition from my trade-in to the new wheels. The car is like a Christmas present to myself. It's gorgeous to look at it, feels luxurious inside and drives like a dream. I'm a Honda guy for life and Kingsway Honda has my business because they work hard for me and take care of me. Thanks again to the sales, delivery specialist and service staff. Everyone is awesome there. AAA+++.

Fantastic, experienced owner/operater. Gord takes care of you and is a refreshingly honest and sincere used car guy! I have traded with him, bought NEW and used cars through him. Can't recommend him enough!

Worst experience ever, can’t even describe what this car dealership put me through. I went to buy a Mercedes benz at this place. We did the agreement and I paid on the car. We agreed that I will pick the car up the next morning. I came the next morning to pick up the car, he said he changed his mind. That he doesn’t wanna to sell anymore. And convinced me to buy a bmw x6 he had instead. I bought the bmw x6. The same day I bought the bmw it broke down. I’ve had it for 3 months and it has been in the shop 5 times within that time, have stayed over a month in mechanic shop. A week and two here and there and have cost me over $10,000 to try to fix. Still there’s so much wrong with it and the engine light is still on. The bmw place told me the car can not be fixed it’s a defective car that i I’m looking at another $15,000 to fix the rest of the stuff that’s wrong with it. I went back to Tony to figure it out. He told me to go read the agreement. This guy literally scammed me.

Great service department. Service advisers listened to my concerns and got my vehicle fixed quickly. As well, the invoice was clear on what was done on my vehicle and what may have been the issue.

The biggest offer I got for my BMW X5 was from Martin at Cash For Cars BC. He came to see my SUV at my convenience in downtown Vancouver and we made a great deal. Super fast, super happy :) I recommend them to anyone looking to sell their vehicle. All the paper work was ready to go. No pressure. We did direct deposit on the spot. A+

Could use more room for more models, but is great to know the brand

My friend's referral to get in contact with Jamie Leung from Yaletown Mini was well worth it. Jamie was very attentive and went above and beyond to get my family and I the car we wanted. He presented us with options and was very knowledgeable. Thank you again Jamie for all your help and know that your care and support made all the difference!

Bought a 2007 Toyota Matrix from this man, Great experience! I was told the car is great, and so far it runs smooth and reliably. Davis is very friendly and clear about the condition of the cars on offer. Obviously, salesmen want to make a profit, but this is way better than trying to buy some random persons car off of craigslist. No weird locations, no surprises about who you will be meeting with. Just a personable, intelligent car buyer/seller. Highly Reccomended

It was hard to find

My today visit to Jim Pattison - Toyota Dealership - was one of the most amazing experience out of many wonder experiences. The relatively new Toyota sales associate was impressively excellent both in product knowledge and customer service. 👌 Thank you very much. 👍

Trustworthy & Helpful, great experience from the start. Left it a while before posting to make sure everything went ok with the car. We had a minor issue with the car we purchased the day after we bought it, it turned out to be nothing in the end but the guys at Granville auto were willing to help us as soon as the problem occurred. This is the reason we bought from a dealership over a private owner in the first place. Thanks again Granville Island Auto, would recommend to anyone looking to buy a used car.

Had a great experience at Burrell Auto. Honest and helpful staff and I was able to choose a pre-owned vehicle that was perfect for my family. Thanks to Dave and Kelvin for their time and professionalism.

Best service by far! Thank you guys for really making my dream car a reality and finishing it beautifully. Thanks Paul and Will!

Exceptional customer service from a exceptional sales Manager named Mike Ma! What a genuine, respectful and honest individual you have working for you. Mike. Has changed my whole negative stereotype of car dealerships and has given me a permanent place to buy any future Toyota products. If this is the standard in which you have for all your employees then I applaud you, if it isn’t it should be. Thank you again Mike Ma and I look forward to buying All my cars that are available from you. I will recommend you to all my friends and family! Regards Ty