Courier

They never ring and dont even try to get into my appartment building i always have to go get my packages. Disgusting

We were shipping back a defective product and we were told to go to our nearest UPS store to send back at know cost to us, the owner of this UPS informed us the company had not given us the proper return label. This is where the outstanding customer service comes in he hands me his phone and tells me to call them and then gets them to email the return label ( which was a canada post return label) he prints it off seals it to the package and tells me where the nearest canada post was so we could mail it. Absolutely the best customer service I have received in a long time.

Called twice for a quote, both times the person answering the phone seemed helpful but to date have not heard back from either. Not impressed.

I have used Sure Courier in the past and was very happy with them. However, this time I was astounded with what happened!!! They were to pick up two pieces of furniture for me. I made the arrangements and gave the info. as required. They arrived with black greasy hands and then actually broke a part of the furniture before even getting it out of the store! They weren't coming to my home with it that afternoon, as I was told, but rather planned to take it in the opposite direction and add more items to the truck. I can only imagine how many pieces it would have been in by then! The part that bothered me the most was when the owner of Sure Courier told me...and I quote "...shipping is at the shipper's risk!" I think it's common sense the expectation should be that damage doesn't take place before the shipping even happens!! I didn't receive even an apology. I was REALLY surprised! :(

Great customer service, love it.

Love this place. Very friendly staff!

Good customer service. I get personalized heat transfers and header cards for product packaging made here. They're very helpful with formatting and get the job done quickly.