Eyewear & Opticians

Was directed here by the optometrist that operates next door when I asked for a contact lens prespcription. The guy that works there said they only have one type of contacts and that I didnt need a fitting because he was going to "adjust" according to my prescription. I didn't knkw better so I paid only to have them give me one box for both eyes, meaning same prescription for both eyes. Contacts on right feel fine but not the left. Will never buy from here.

I too felt that the owner provided great service. However, he does not stand by his work. After spending $500.00 on Gucci frames with progressive lens in less that a week an ornate part of the started to move back and forth on the handle. The lens that I paid $169 for are so poorly filled that I have to squint to see properly no matter how much I move the glasses around on my face. When I called I was told to come in, I jut called back to advise that the adjust of over 3 weeks did not see any improvement and I was coming in to return for a refund and was told because they are custom I cannot get my money back. Umm, all prescription glasses are custom and Customer Service is suppose to be linch pin of the small business. Want to know why big boxes such as Costco are taking over! They stand behind what they do. I will NEVER recommend or go back to a this small business . I will stick to my optometrist or to a big box. SO pissed that I wasted $500.

Excellent customer service. All guys are working efficiently and serving customers having depth knowledge of each and everything about glasses and frames. I highly recommend it. Thanks Ullas

Glasses were made on time. There was a large selection, All my friends and family go there.

Good one

Excellent service and great place to find a good deal!! Been going here for years!

Excellent service and quality products. I've been going for years and still get my glasses there despite living in another province!

Great place to buy glasses, good quality at reasonable prices. Staff is knowledgeable and friendly.

I was looking for a temple (frame arm) replacement for a pair of Versace glases I have had for a few years. I called around and searched online with no luck until I happened upon Illuminata. They responded, got more information and sourced a replacement pair of temples from the Versace in Italy and had them to me in two weeks. Saveda LOT over total replacement and my glasses are as good as new!

The best customer service I have ever witnessed. My glasses broke on my recent trip to Toronto, I went into the store hoping that they could fix them somehow. The lady working went far beyond the call of duty and repaired my glasses for me. Exceptional experience.

I've purchased 2 pairs of glasses here and each experience has been great! Thanks again Emilia!

Great staff.

I have been getting my contacts Karir Eyewear for over 20 years and find Bob Karir is the best contact lens fitter in the city, especially for complicated prescriptions.

I was visiting Toronto and had a problem with my glasses. Carolyn, the manager of this location provided quick and excellent service with a smile.

I got my first ever prescription Eye Glass from this store more than ten years ago, and ever since then I have been always coming to this store and referring to my friends as well. This was all because of the really good people there, with full knowledge of what they do, the respect to customers , etc. They make you feel like a family and you know that's all you need especially when you look for a safe treatment for your eyes. More than anything Mario is The One! He is the best!! Thankyou Mario!!

Outstanding client service. Great option if you also prefer to support small businesses